- A clear understanding of VOIP protocols like SIP, H.323 and MGCP is required as well as awareness of the ITIL process.
- VOIP and Performance Management Tools experience is necessary including integration with other tools.
- A comprehensive understanding of Telecom infrastructure protocols such as ISDN and analogue signalling is essential.
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+This engineer focuses on maintaining patching and completing major upgrades of Cisco Unified Contact Center Enterprise solutions. · + · +Conducts the full lifecycle of Cisco UCCE deployments focused on patching and major upgrades from 12.x to 15.x. · ...
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+UCCE skills: · +Maintaining patching · +Completing major upgrades of UCCE implementations. · Conduct and support the full lifecycle of Cisco UCCE deployments. · Collaborate with customers and internal teams to ensure successful adoption. · ...
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A Cisco Lifecycle UCCE Engineer focuses on the ongoing lifecycle of Cisco Unified Contact Center Enterprise (UCCE) solutions. · Conduct and support the full lifecycle of Cisco UCCE deployments focused on patching and major upgrades from 12.x to 15.x. · ...
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Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & third party Call recording platforms. · ...
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;Job summary Hands-on experience with UCCE/PCCE Implementation, Upgrades, Patching. 5+ years of experience level. Preferred Qualifications: Experience with integration with Cisco collaboration and contact center products., Experience with Cisco UC components., CWNA/CWSP/CWAP c ...
Bengaluru, Karnataka1 month ago
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Cisco Lifecycle UCCE/PCCE Engineercollaborates with customers and internal teams to ensure successful adoption of Cisco UCCE deployments. · ...
Bengaluru, Karnataka1 month ago
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Responsibilities: · - Conduct and support the full lifecycle of Cisco UCCE deployments focused on patching and · major upgrades from 12.x to 15.x. · - Collaborate with customers and internal teams to ensure successful adoption, configuration · management, and lifecycle initiative ...
Bengaluru1 week ago
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The company seeks an experienced Cisco Lifecycle UCCE/PCCE Engineer to conduct full lifecycle deployments of Cisco UCCE focused on patching and major upgrades from 12.x to 15.x. · ...
Bengaluru, Karnataka1 month ago
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Solid hands-on experience required on UCCE components such as ICM PG CVP CTI Finesse CUIC and CM. · ...
Bengaluru1 month ago
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Upgrade and patching of UCCE, ES installation and windows patching. · ...
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The requirement is on upgrade patching of UCCE ES installation patching process windows patching. · ...
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This is a job for Analyst in Bengaluru with experience in Cisco UCCE. · ...
Bengaluru, Karnataka1 month ago
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Provide Level 2 support for Cisco IPT, UCCE, and UCCX platforms across enterprise environments. · ...
Bengaluru, Karnataka2 weeks ago
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Role: Nice CXone Developer · keywords: Nice CX one, IVR, studio, UCCE/UCCX · Desired Experience Range: 5 - 8 years · Location of Requirement: Pan India · Must-Have · experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower ...
Bengaluru, Chenani, Hyderabad1 week ago
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The job requires upgrading patching of UCCE ES installation patching process and windows patching. · Conduct and support full lifecycle Cisco UCCE deployments focused on patching major upgrades from 12.x to 15.x. · Collaborate with customers internal teams ensure successful adopt ...
Bengaluru, Karnataka3 weeks ago
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+We are seeking a skilled UCCE Engineer to design, develop, and supporting complex UCCE/CVP/Finesse/CUCM/SBC ecosystems at scale. · +Design, build, and optimize ICM routing (Call Types, Precision Queues, Skill Groups) · +Icm scripting + routing logic<li VRU scripts in CVP Studio< ...
Bengaluru, Chennai, Hyderabad3 weeks ago
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We are seeking an experienced Network & Unified Communications Specialist to lead the design, implementation and management of enterprise-scale network and collaboration platforms.The role requires a balance of technical expertise leadership and decision-making to ensure performa ...
Bengaluru3 weeks ago
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Responsible for planning, test case scripting, and execution to ensure proper coverage across multiple projects. · Execute Integration, System, End-to-End, and User Acceptance Testing, supporting production contact center systems. · Participate in Scrum ceremonies, provide QA est ...
Bengaluru / Bangalore Full time4 days ago
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Job Title: Channels Contact Center Automation Specialist · Experience: 7 to 13 Years · Locations: Bangalore / Pune / Hyderabad · Job Type: Full-time, Onsite/Hybrid (as per client requirement) · Share CV to · Company Description · EIL Global IT Solutions and Services Pvt Ltd is a ...
Bangalore $100,000 - $120,000 (USD) per year1 week ago
UCCE L1 Cisco - Bengaluru - Servion Global Solutions
Description
UCCE L1 Cisco Job Description
The ideal candidate will have supporting experience on Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.
Cisco ICM, CCMP, CVP and CUIC skills are essential for this role along with MACD creation knowledge in Cisco UCCE and IPT platforms.
The successful candidate will also have a solid grasp of Cisco Voice network deployment models and voice network device functionality.
Key Responsibilities:Techincal requirements
-Creation of technical product documentation
-Up gradation & site coordination
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