SOC Analyst - Bengaluru

Job summary

The SOC Level 1 Analyst is an entry-level position responsible for initial security incident triage, investigation, basic resolution, or escalation to Level 2 analysts.

Responsibilities

• Conduct initial security incident triage by analyzing alerts generated by SIEM tools (Splunk/QRadar) and other security technologies (Microsoft EDR,MDO,XDR), and Cloud Security Solutions (Azure, AWS, GCP)
• Perform preliminary investigations and basic remediation tasks as per SOC operational procedures.
• Accurately document all incident details and actions taken in SOC ticketing systems (ServiceNow).
• Escalate incidents requiring advanced analysis promptly and clearly to Level 2 analysts.
• Regularly update incident status and maintain detailed shift logs and reports.
• Follow established processes to ensure effective incident response and reporting.
• Collaborate effectively with team members and Level 2/3 analysts during shift handovers.
• Participate in training and continuous learning activities provided by the organization.

Qualifications

• Bachelor's / Master's Degree in Computer Science, Information Technology, Cybersecurity or equivalent
• 5 months to 2 years of experience or education in cybersecurity, IT, or related field preferred.
• Basic understanding of security operations, threat detection, and incident response processes.
• Familiarity with SOC technologies desirable but not required.
• General knowledge of network fundamentals, such as TCP/IP, DNS, and common network services.
• Ability and willingness to work in shift rotations, including nights, weekends, and holidays.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., Security+, CySA+, GCIH, or equivalent) welcomed but not mandatory.

Personal Attributes

• Strong interest in cybersecurity with a proactive approach to learning.
• Good analytical and problem-solving skills.
• Ability to follow processes rigorously and accurately document findings.
• Demonstrated reliability, punctuality, and commitment to team success.

Job description