Assistant Manager - Gurugram, India - Teleperformance

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    Description

    Welcome to the Future of Digital Business Integration

    This is your invitation to play a part in our global mission to create digital, AI-powered business services for the world's most innovative brands, backed by our cutting-edge technological platforms and, most importantly, our empathetic human touch.

    We believe that your talent is the missing piece of our company's puzzle, where you will be encouraged to use it to bring creative projects to life, partnering with individuals that reflect the rich diversity of our planet, under a global roof that provides equitable access to opportunities for everyone. Because together, we are inspired to be the best.

    The Opportunity | Assistant Manager [IC role] - Executive Recruitment

    In this role, you will search, screen, and select place the right candidates for high-level positions that are key to the success of Teleperformance. You will be the starting point that will determine if they are a match, fully qualified, and passionate about the position.

    Your role in executive recruitment will be very competitive, as you may have to actively interact with candidates who are already in high demand or during contracts with other employers, so negotiation skills will be critical for success. You will help us streamline the recruiting process to ensure that suitable candidates are appointed within the appropriate time frames and provide support to our global talent sourcing teams.

    You will be the point of contact for the hiring managers, implement the search process, and liaise with the hiring manager regarding the pipeline and candidate suggestions. The role is heavily analytical and requires good project management and time management skills. Furthermore, the candidate must be a strong communicator and be able to negotiate firmly, both with the candidate and with upper management positions.

    As a Assistant Manager, You Will...

    • bring your skills in executive and leadership Talent Acquisition with a focus on Niche Talent Sourcing for global recruitment processes. This will include Head-Hunting, Talent Mapping, and Lead generation.
    • assess your stakeholders' most pressing needs and organizational goals.
    • strategize different ways to build talent pipelines and execute tactical research, referral generation, and sourcing approach or techniques by using a variety of channels and presenting detailed candidate profile summaries at the closing date.
    • most likely be the first interviewer for candidates. Executive Recruiters should be deeply in touch with their hiring managers and their needs, saving them valuable time.
    • bring your proficiency in using applicant tracking systems (ATS).
    • assess job descriptions and additional assessments based on in-take calls with the hiring managers.
    • develop sustainable candidate talent pools & define strategies for healthy pipelines.
    • Participate in compensation negotiations & discussions with candidates and work closely with businesses to determine terms.
    • advise stakeholders with best-recruiting practices and outside-the-box solutions.
    • follow up with hiring managers to obtain up-to-date input on potential hires.

    Key First-Year Objectives

    • Efficient usage of ATS system, social media & Job Boards.
    • Effective stakeholder experience and engagement.
    • Utilisation of low-cost hiring channels.
    • Presenting a well-rounded Diversity slate to Hiring Managers.

    What Will You Need to Succeed?

    • BPO industry experience preferred.
    • Bachelor's degree or MBA.
    • Experience with significant Executive and Leadership placements firms are a plus.
    • Professional networking skills are a must.
    • Experience with HRMS, ATS tools, MS Office, especially MS Excel.
    • Critical thinker and problem-solver.
    • Team player with outstanding time-management skills.
    • Precise and detail-oriented, prepared for an ever-changing, fast-paced environment.
    • Confidentiality and trust when conducting background checks and distributing sensitive information.
    • Persistent and persuasive with top recruits.
    • Interpersonal skills with an interest in conversing with different people from unique backgrounds.
    • Highly organized and thorough.

    The Skills You Bring

    • Excellent listener with a high level of attention to detail.
    • Critical thinker and problem-solver.
    • Highly organized and thorough.
    • Technical knowledge to use software programs, listing job opportunities, and conducting virtual interviews.
    • Curiosity and a desire to understand multiple fields and industries.
    • Empathy and understanding in navigating life-changing processes.
    • Confident decision-making skills in resolving disputes and reviewing candidates.
    • Flexibility in ever-changing landscapes and job markets.

    Why Should You Be Excited to Join the Teleperformance Family?

    • We encourage you to live well. To establish the right work-life balance.
    • We want you to focus on your future with our financial benefits plans.
    • We want you to keep learning, with great leadership development options for everyone.
    • We encourage you to be creative and to provide outside-the-box solutions.
    • We care about our citizens of the world with our great give-back programs.
    • We work hard to cultivate a supportive and welcoming workplace for everyone.
    • We encourage a full range of diverse and talented candidates to apply for our positions.
    • We are committed to building an inclusive workplace with our DE&I programs.
    • Our Cloud Campuses open their doors for you to lead from any location on the globe.

    Is There a Fine Print?

    No fine print here, but we will take the space to remind you that Teleperformance is home to a global family with people from a wide variety of backgrounds and lifestyles. We will always embrace diversity and will never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences.