Customer Service Representative - Hyderabad, India - Simandhar Education

    Simandhar Education
    Simandhar Education Hyderabad, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

    Responsibilities

    • Communicate with customers via phone, email and chat
    • Provide knowledgeable answers to questions about product, pricing and availability
    • Work with internal departments to meet customer's needs
    • Data entry in various platforms

    Qualifications

    • At least 1 - 3 years' of relevant work experience
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    • Ability to multi-task, organize, and prioritize work
    • Experience on Lead Square, CRM, ZOHO is good to have