Outlet/Studio Manager - Ludhiana - confidential

    confidential
    confidential Ludhiana

    4 days ago

    Full time
    Description

    Roles and Responsibilities:

    • Oversee all aspects of studio operations, ensuring optimal performance and continuous improvement in client service, team deliverables, sales/marketing, studio appearance upkeep, and financial control.
    • Demonstrate and foster a commitment to providing the best possible client experience by maintaining high company standards.
    • Resolve client-related issues in accordance with company operating guidelines.
    • Maximize revenues and achieve monthly targets through effective management and strategic initiatives.
    • Collaborate closely with the Business Development team to drive sales activities and meet revenue objectives.
    • Recruit, train, and develop team members in technical, administrative, and managerial skills.
    • Motivate, mentor, and provide direction to the team, fostering a positive and productive work environment.
    • Conduct regular training sessions and ensure team members are well-informed about policies and procedures.
    • Hold regular meetings to communicate company updates, policy reviews, and goals to the team.
    • Manage studio operations as required, ensuring efficient day-to-day functioning.
    • Responsible for the Profit and Loss (PL) performance of the studio.
    • Achieve customer satisfaction through friendly and efficient service delivery.
    • Conduct regular inspections across all sections to maintain quality standards.
    • Develop and maintain a motivational work environment within the department.
    • Ensure team members are knowledgeable about products and services offered.
    • This role at Advanced Hair Studio requires a proactive individual with strong leadership, managerial, and operational skills to drive the studios success and uphold the companys reputation for excellence in client service and operational efficiency.

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