Front Office Executive - New Delhi, India - EPITOME HOSPITALITIES PRIVATE LIMITED

    EPITOME HOSPITALITIES PRIVATE LIMITED
    EPITOME HOSPITALITIES PRIVATE LIMITED New Delhi, India

    1 week ago

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    Full time
    Description

    KEY RESPONSIBILITY AREAS

    REGISTRATION

    Front desk Handling

    Greeting to the patient.

    Smooth functioning of Front Office activities round the clock.

    Giving relevant information to the patient.

    Accuracy OPD billing which includes Registration, Consultation & Investigation.

    Updating of the OPD schedule as per direction by the management.

    BILLING

    Patient Service

    To check the pamphlets are fully available in the displays or not.

    Handling & Resolution of the patient queries.

    Adherence of Policy & Procedure

    Receiving telephone calls.

    Admission

    front desk

    Handling of Cash /CC collection according to HIS scroll and handing over to the accounts department.

    IPD Billing/ Bills Preparation/IPD File Checking on the Floor

    Ensure all Relevant charges are included in IP/OP Bills

    TPA File processing Pre-authorization/query answer and final approval.

    Maintain Front Office Decorum