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    AES - Salesforce CLM Engineer- Senior Associate - hyderabad, India - PricewaterhouseCoopers Acceleration Centre India Private Limited

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    Description

    Description

    & SummaryA career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
    Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

    To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    As a Salesforce Associate in Quality Assurance will be responsible for bringing quality to Salesforce projects by understanding the requirements, design, and solution followed by creating a plan suitable to perform QA for the projects, within the strict timelines. You will contribute to standardize the growing QA practice. As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Experience with Salesforce Sales, Service, or Experience Cloud
  • domain knowledge is a plus (ex: Field Service, Bots, etc.)
  • Testing against feature stories (with or without defined requirements)
  • Documenting test results in a structured, detailed fashion
  • Able to prioritize defects focusing on the most important ones first
  • Filing detailed issue reports with clear repro steps
  • Browser/device testing, API testing
  • Developing QA plans for features or projects
  • Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
  • Salesforce Administrator certification
  • Knowledge on Chatbots and IVR are a plus
  • Ability to comfortably speak to industry best practices and guide the client towards those best practices
  • Experience in automation testing using any tool
  • Assessing requirements or features to identify areas to test
  • Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.
  • Adapting to and learn to work with different technologies and team contexts
  • Communicating sensitively to different client/team norms and communication style
  • Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
  • Ability to explain the UAT testing process to the customer
  • Perform thorough regression testing when bugs are resolved.
  • Create test coverage documentation, test execution plans, and metrics reports.
  • Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation
  • Years of Experience: 5 to 9 Years
    Key Skills: Sales Cloud/ Service Cloud / CPQ / Conga CLM

    Educational Qualification: BE / B Tech / ME / M Tech / MBA

    Required Skills:

  • Lead the implementation of Conga CLM, ensuring successful deployment and integration
  • Provide technical support for CLM, assisting users with inquiries and issues.
  • Design, develop, and maintain Conga CLM solutions involving Templates, clauses creation, Doc assembly rule, Agreement rules, Agreement protection, query templates etc.
  • Experience on agreement redlining and negotiation process.
  • Experience on Adobe esign integration.
  • Experience on Templates migration.
  • Knowledge on Contract management custom settings.
  • Knowledge on every stage of the contract lifecycle management process.
  • Experience on advanced approval workflows, validation rules in support of new requests and ongoing process improvements.
  • Conga CLM certification preferred
  • Experience in Customization ie, Apex classes, triggers, Salesforce lightning, Aura, LWC, Integration, and deployments, Experience in Conga CLM configuration and customization
  • Preferred Skills:

  • Can Implement Salesforce Lightning Industry best practices.
  • Can create technical design from Functional design/Requirement .
  • Able to troubleshoot with debugging skill and Perform Impact analysis.
  • Perform configuration and customization.
  • SFDC Configuration but not limited to Workflows, Validations, Approval Process, flows, Process Builder, Security Model, Data Model.
  • About Managed Services- Application Evolution Services

    At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients' better.

    Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client's enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC's Managed Services our client's are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today's dynamic business environment.

    Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients' applications and cloud portfolio. Our focus is to empower our client's to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.

    As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date



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