call quality analyst - Kolkata, India - TELETRIX INFOTECH PVT

Description

Hiring for Quality Analyst

Good knowledge in MS Excel(Pivot Table, Vlookup, vlookup, hlookup, excel functions)

Excellent communication in English.

Participate in the design of call monitoring format and quality standards

Perform call monitoring and provide trend data to the site management team

Use quality monitoring data management system to compile and track the performance at team and individual level.

SHIFT TIMINGS:

Mon-Sat: 8:00am - 6:00pm

CALL OR WHATSAPP:

EMAIL:

WALK IN @

MEGATHERM TOWER 8TH FLOOR

STREET 25 GP BLOCK, SALT LAKE SECTOR 5

KOLKATA: 700091

LANDMARK: PANTALOONS