Technical Support Engineer - Gautam Buddh Nagar, India - India internets

Description

JOBDESCRIPTION:

• Sendingemails regarding service renewal service live domain web hosting& SEO services.
• Handlingclient queries regarding domain registration web hosting emailservices etc related toprice.
• Troubleshooting emailproblems DNS Management Web hosting problemetc.
• Creating renewalremainder for all services for upcoming service that will expire onnext month.
• Troubleshootingissues of office systems and relatedconfigurations.
• Configurationof Email in Email client software like Outlook Thunderbirdetc.
• Sending performainvoice to clients on monthly or quarterly basis for services likeVPS Website maintenance SEO PPCetc

TechnicalSkills:

• Experiencein Registering and transferringdomains.
• Knowledge in Linuxand Windows webhosting
• Issue trackingresolution & SystemMaintenance.
• Workingknowledge of corporate Email Google Business Email Microsoft office365 Business Email VPS.
• Goodin installation configuration andtroubleshooting.

InterpersonalSkills:

• Goodcommunication skills.
• Goodcomprehension skills ability to clearly understand the issuescustomers present.
• Dedicatedto problemresolution
• Additionalcertification in Microsoft Linux Cisco or similar technologies is aplus