Operations Manager – Roles and Responsibilities - Telangana, India - Zenfair Solutions Inc
Description
Operations Manager – Roles and Responsibilities.
OneCare Connect is looking for a Operations Manager who can join us at the earliest.
Job Title - Operations Manager
Experience - 4 years and above
Job Location - Kondapur, Hyderabad
Job Type - Full Time (No Remote / WFH)
Shift - Day Shift (9.30am IST to 6.30pm IST)
Key Responsibilities:
Recruitment and Talent Acquisition:
• Develop and implement effective recruitment strategies to attract top talent
• Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and selection.
• Build and maintain relationships with external recruitment agencies and industry networks to support hiring needs.
Talent Management and Development:
• Develop and implement talent management initiatives to identify, develop, and retain key talent within the organization.
• Design and deliver training and development programs to enhance employee skills and competencies.
• Conduct performance evaluations and provide feedback to employees to support their professional growth and development.
HR Policies and Compliance:
• Develop and maintain HR policies and procedures in compliance with legal and regulatory requirements.
• Ensure consistent application of HR policies and procedures across the organization.
• Stay updated on changes in employment laws and regulations and ensure compliance in all HR practices.
Operations
• Lead and manage the team, ensure efficient delivery of services.
• Collaborate with department heads to understand staffing needs and develop job roles and responsibilities.
• Maintain and update the company's employee structure, including organizational charts and job descriptions.
• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Engage stakeholders and internal partners associated within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
• Provide training, performance, evaluation and coaching of less experienced team
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
Highlights
• Onboarding and Termination
• Employee data base
• Contract Management
• Account Receivables
• Vendor Management
Education and Experience:
• MBA Graduate
• Must have Excellent Communication Skills (Both Oral & Written).
• Must be a Good Team player and result driven
Required Skills:
• Must have a GOOD COMMUNICATIONS SKILLS
• Must have a good attitude
• Proven ability to consistently and positively contribute in a high paced, changing work environment.
• Attention to detail to ensure tasks are conducted at the highest standards;
• Highly organised with a can-do attitude;
• Ability to prioritise work load in a fast paced and deadline-oriented environment;
• Proficient with Outlook, Microsoft Word and Excel.
Best Regards
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