- Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance.
- Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety.
- Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability.
- Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets.
- Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth.
- Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect.
- Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience.
- Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty.
- Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention.
- Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability.
- Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success.
- Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed.
- Education: Graduation /Diploma in Hotel management or equivalent course completion
- Previous experience in a managerial role within the food service industry, preferably in a QSR or cafe environment.
- Strong leadership skills with the ability to inspire, motivate, and develop a diverse team.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Proven track record of achieving sales targets, driving operational excellence, and managing budgets.
- Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
- Passion for chai and enthusiasm for creating memorable experiences for customers.
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Store Manager - Bengaluru / Bangalore - Chai Point
Description
Key Responsibilities:
Operational Excellence:
Team Leadership and Development:
Customer Satisfaction:
Sales and Financial Management:
Qualifications:
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Store Operations Manager
Only for registered members Bengaluru
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Store Manager, Assistant Store Manager
Only for registered members Bengaluru, Tumkur
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Store Manager/Asst. Store Manager
Only for registered members Bengaluru, Chennai, Hyderabad
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Store Manager/Asst. Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bengaluru, Delhi, Gurugram, NCR
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bengaluru, Chennai, Hyderabad
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bangalore, Karnataka, India
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Store Manager
Only for registered members Bengaluru, Karnataka
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bengaluru, Karnataka
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Store Manager
Only for registered members Bengaluru, Chennai, Hyderabad
-
Store Manager
Only for registered members Bengaluru
-
Store Manager
Only for registered members Bengaluru, Hyderabad
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bengaluru, Hyderabad, Visakhapatnam
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Store Manager
Only for registered members Bengaluru, Coimbatore, Ludhiana
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Store Manager
Only for registered members Bengaluru
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Store Manager
Only for registered members Bangalore