Service Coordinator - Bengaluru, India - Arvi Systems & Controls Pvt Ltd

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    Full time
    Description

    We are looking for a Service Coordinator to join our team to provide recommendations and suggestions for new services to our clients. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery.

    A Service Coordinators responsibilities include working directly with clients to ensure their care. They explain what options are available and keep records about everything offered in the facility.

    • Assist clients with applications for benefits and entitlement programs
    • Advocate for adequate, timely and cost-effective services
    • Respond to any issues that occur during the delivery of services
    • Assist clients with living independently in their own homes
    • Schedule appointments for clients, answer phones and track clients service records
    • Monitor the services being provided and stay up to date on any services being introduced or discontinued
    • Evaluate the quality of all services and identify areas that need improvements
    • Assist clients with applications for benefits and entitlement programs
    • Advocate for adequate, timely and cost-effective services
    • Respond to any issues that occur during the delivery of services
    • Assist clients with living independently in their own homes
    • Schedule appointments for clients, answer phones and track clients service records
    • Monitor the services being provided and stay up to date on any services being introduced or discontinued
    • Evaluate the quality of all services and identify areas that need improvements
    • Proven work experience as a Service Coordinator or similar role
    • Strong work ethic and service skills
    • Excellent communication and interpersonal skills
    • Stay up to date with services, policies and regulations
    • Strong record-keeping and analytical skills
    • Excellent organizational skills and attention to detail
    • An associates degree or bachelors degree in healthcare administration is preferred
    • Proven work experience as a Service Coordinator or similar role
    • Strong work ethic and service skills
    • Excellent communication and interpersonal skills
    • Stay up to date with services, policies and regulations
    • Strong record-keeping and analytical skills
    • Excellent organizational skills and attention to detail
    • An associates degree or bachelors degree in healthcare administration is preferred