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- Welcome guests during check-in. Welcome with tika, arti and mala
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on logbook, room rates, current promotions, offers and packages
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes
- Allocate rooms to all arriving guests
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Immediate joining required
Guest Relations Executive - Dehradun, India - The Punarnava Resort
