Relationship Executive - Cuttack - Matrimony

    Matrimony
    Matrimony Cuttack

    4 days ago

    Full time
    Description

    The Relationship Executive is responsible for generating revenue for the retail outlet by handling inbound and outbound calls and walk-ins and also ensuring proper upkeep of the retail outlet

    • To focus on revenue generation & meet targets by selling online memberships over phone and face to face closures to the new and existing clients and maintaining relationships effectively
    • Responsible to build excellent customer relationship
    • Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements
    • Ensure customer retention and renewal of membership by providing effective customer support services
    • Responsible for the upkeep of the retail
    • Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations
    • Ensuring timely opening and closing of the outlet and keeping it operational during functional hours
    • Striving to achieve set revenue targets
    • Ensure profile completeness of registered customers
    • Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements.

    Skills and Competencies

    • Pleasing personality, excellent verbal communication, telephone etiquette, fluency in the regional language, selling and telemarketing skills, listening skills and service orientation
    • Ability to understand the client requirements and sell the best suited package to them
    • Adept in MS Office and basic computer knowledge & basic mathematic calculations

    Education and Experience

    Graduate With 1 year experience in Retail Sales/Customer Service/Direct Sales/B2C Sales etc.


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