Associate Director Service Delivery - Bengaluru

As Service Management Practitioner you will support the delivery of programs projects or managed services Your typical day will involve coordinating various projects through effective contract management and shared service coordination You will also focus on developing and mainta ...

As a Change Manager at Worldline you will be the guardian of the customer experience for operational services delivered by IT. · ...

Expert in Packet Core Solutions with 3+ years of Telecom experience in PCRF network space. · ...

Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT · Daily review of pending complaints · Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint · Rendering PMS as per s ...

Identifying and developing/generating the Revamp business opportunities/Sales funnel for Machine/Equipment sales with new and existing customers through existing Customer base, Open Market and channels by utilizing product knowledge applications experience in the HVAC market. · E ...

Role · ServiceNow HRSD Specialist (Developer / Business Analyst / QA / Project Lead) · Experience · 9–12 Years · Location · Bengaluru (SEZ – Brigade Tech Garden) · Employment Type · Full-Time · Start Date · Immediate / As per notice period · Role Overview · We are seeking an expe ...

We are seeking a highly experienced, customer-obsessed, and technically savvy Manager - Internal Customer Success & VIP IT Support. This leader will be responsible for defining and delivering a premium, proactive, and white-glove IT support experience for Flipkarts senior executi ...

JOB TITLE: Service Delivery Manager - MBA · JOB PURPOSE: To Manage Dynamics 365 finance and operations Implementation and Support · QUALIFICATION: BE/BTech/B.Sc./Diploma · EXPERIENCE: 10 – 14 Years · CERTIFICATIONS: MANDATORY (CAPM/ PMP/ PRINCE2); DESIRABLE (AGILE, SCRUM) · MANDA ...

Manage IT services delivery to clients ensuring timely completion of projects and meeting customer expectations. · ...

This role involves managing end-to-end delivery of IT services across the organization or to external customers. · ...

The Senior Service Delivery Manager (SDM) is a critical leadership position with at least 15 Years experience responsible for the successful end-to-end delivery of services to a key client or set of clients.This role serves as the executive client interface and single point of ac ...

The Service Delivery Manager will lead the end-to-end operational management of the Loan Origination System. · ...

· ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveragin ...

This role involves managing client relationships by working closely with customers and teams. · ...

The Service Delivery Manager serves as the primary operational and strategic contact for North Americabased SaaS customers accountable for service quality performance and customer satisfaction. · This role requires regular engagement during US business hours leading governance fo ...

We are looking for a Service Delivery Manager to drive the overall technical services delivery to our MSP customers. As the focal point of driving technical services delivery, you will oversee all deliverables outlined in the Services contract. You will participate actively in Cu ...

We are hiring a Service Delivery Head to lead our Managed Services delivery for SMB and Mid-Market customers. · Own overall service performance and service qualityEnsure SLA discipline and continuous improvementDrive root-cause fixes and reduce repeat issuesSureview critical esca ...

The Service Delivery Manager is responsible for delivering a reliable, high-quality operational experience for Sycurio customers by owning day-to-day service delivery, · governance, · and customer communication across assigned accounts. · Serve as the primary customer contact for ...

This role involves supporting IT service management processes ensuring smooth operations contributing to continuous service improvement for various TEG Business Units - Economist Intelligence Economist Impact and Economist Newspaper Key Responsibilities Service Management Operati ...

The Service Delivery Manager serves as the primary operational and strategic contact for assigned SaaS customers, accountable for service quality, performance, and satisfaction. You will lead governance routines, oversee incidents and changes, coordinate cross-functional teams, a ...

The Service Delivery Manager (Incubation) will play a critical role in setting up stabilizing and scaling delivery for new or incubating accounts. · Staffing & Resource Management · ...