- This position will be responsible for Support & designing and architecting service delivery strategies for the suite of tools and applications within the Microsoft 365 landscape. This position will drive user adoption by identifying, researching, recommending, and implementing Office 365 solutions and applications and overall organizational vision and strategies.
- Provide L3 support experiencing problems with Microsoft 365 applications and services such as Azure AD, Exchange Online, MS Teams, SharePoint, OneDrive, Outlook & Office applications
- Architects, and implements Microsoft 365 solutions and applications such as Teams, OneDrive, SharePoint, etc.
- Configurations and implements SSO and 3rd applications to Azure AD
- Microsoft applications and 3rd party integration to MS Teams
- Troubleshooting technical issues such as email delivery failures or authentication problems
- Stay up to date with the latest Microsoft 365 collaboration tools, features, and industry best practices. Identify opportunities for process improvement and enhance collaboration capabilities.
- Monitor service health and performance and take proactive measures to prevent or mitigate issues.
- Manage user accounts, licenses, and permissions in accordance with company policies.
- Configure and manage security settings and compliance features to protect data and ensure regulatory compliance.
- Collaborate with other IT teams to troubleshoot and resolve technical issues.
- Write and maintain documentation for SOP, processes, and configurations.
- Conduct research and make recommendations on new products and solutions to improve productivity and efficiency.
- Staying up to date with the latest Microsoft 365 updates and features
- Managing user accounts, licenses, and permissions
- Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and acting to mitigate them.
- Bachelor's degree in computer science engineering, information technology, or related field
- 14+ years' experience in a systems administrator role
- Experience managing Azure AD, Exchange Online, SharePoint Online, MS Teams, Office applications
- Proficient in Microsoft 365 applications and tools
- Experience with Azure Active Directory
- Ability to troubleshoot technical issues and provide resolutions.
- Relevant certifications (e.g., Microsoft 365 Certified: Administrator Microsoft Certified: SharePoint Administrator)
- ITIL v3 Foundation certified
- Working knowledge of PowerShell.
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Sr. Consultant - Pune, India - YASH Technologies
Description
Experience : 7+ Years.
Location: Indore, Pune, Bangalore & Hyderabad
Notice Period: Immediate/15 days/30 days
Position Description
Roles & Responsibilities
Required Skills and Qualifications