Client Servicing - Andheri, India - Insomniacs

Description

• Coordinate internal projects and determine the best utilization of resources (graphic Design, video) to increase client satisfaction.
• Encourage revenue growth by inspiring clients for up selling.
• Become the reliable point of contact for each customer that is required to establish a strong business relationship
• Become the SPOC (Single point of contact) to the clients assigned to you.
• Manage their digital presence and aim at achieving the set targets.
• Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis.
• Attend meetings with clients to understand their requirements.
• Manage the campaigns for the client.
• Initiate innovations in the campaigns.
• Being updated with the campaign progress on a daily basis.
• Meeting the client at least once a week.
• Submitting the clients feedback to the Team Leader and the Directors regularly.
• Generating and maintaining campaign reports and daily work reports.
• Generating brief documents and submitting the same to the Team Leader, Directors and the team.
• Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them.