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  • Hiring For Customer Success Associate – Chat Process In Gurugram - Lisa HR Consultancy

    Lisa HR Consultancy
    Lisa HR Consultancy Gurugram

    2 months ago

    ₹25,000 - ₹31,000 (INR)
    Description

    Job Title:
    Customer Success Associate – Chat Process (Vivint)


    Work Mode:
    Work From Office


    Location:
    Udyog Vihar, Sector 18, Gurugram, Haryana – 122016

    About The Role

    We are hiring enthusiastic and customer-focused professionals for the Vivint Chat Process.

    As a Customer Success Associate, you will be responsible for assisting customers via chat, resolving technical issues, and ensuring a seamless customer experience.

    Key Responsibilities

    Handle customer queries efficiently through chat support.
    Provide troubleshooting assistance for technical issues.
    Deliver accurate and timely information to customers.
    Maintain high standards of customer satisfaction and professionalism.

    Required Skills & Experience

    Excellent communication skills in English (both written and verbal).
    Technical / troubleshooting experience is mandatory.
    Minimum 6 months of international process experience required.
    Graduate or Undergraduate candidates are eligible.

    Interview Process

    HR Round
    Operations Round
    Versant Assessment

    Compensation & Benefits

    Salary:
    ₹25,000 – ₹31,000 CTC per month
    Working Days: 5 days a week

    Shifts:
    Rotational shifts with rotational weekly offs

    Benefits:
    Both-side cab facility provided

    Hiring Zone:
    Candidates must reside within 20 km of the office location

    Open Positions

    25 Agents

    П"ž For More Details And To Apply


    HR Recruiter:
    Krushnakanta Palai


    Contact:
    Show more Show less

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