Business Analyst - Mumbai, India - Hirextra -World's First Staffing Aggregator

Description

Role:
Business Analyst - Conversation Designer (Delivery)

Location:
: India (Mumbai, Bangalore)

Experience: 2 to 8 years

Employe Type:
Contract


Roles & Responsibilities:

• Gather customer requirements, analyze their needs and determine analytical requirements for virtual agent:
• Define use cases
• Design a human-to-virtual-agent conversation flow iteratively
• Apply industry best practices and promote standards for execution and delivery approach
• Guide the customer on technology evaluation, technical thought leadership and direction for Conversational AI projects. .
• Act as a liaison between stakeholders, project teams, and development teams.
• Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.

Managing customer communication & relationships
Required Skills:

• Experience in at least one of the following areas: Analytics, AI, Linguistics, Copywriting, UX Design or Product Design
• Excellent communication, articulation, abstraction, analytical and presentation skills
• Ability to work with minimal supervision in a dynamic and timeline sensitive work environment

Excellent aptitude in business analysis and awareness of quantitative analysis techniques. Your plans and actions are backed by not just gut feeling but also customer/ industry/ market researchif anyone interested share your cv to