air ticketing executive - Hyderabad, India - Gamut HR Solutions

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    Full time
    Description

    Company Overview

    Gamut HR Solutions is a company dedicated to helping individuals find the right kind of job. With a team of 2-10 employees, we provide services to job seekers in various industries.

    Job Overview

    Air Ticketing Executive position available at Gamut HR Solutions in Hyderabad, Telangana, India. This is a full-time job opportunity suitable for freshers with less than 1 year of experience.

    Qualifications and Skills

    • Excellent communication and customer service skills
    • Ability to work in a fast-paced environment
    • Basic knowledge of airline ticketing systems and procedures
    • Proficient in using computer systems and reservation software
    • Attention to detail and accuracy in handling ticketing transactions
    • Ability to handle customer inquiries and resolve conflicts professionally
    • Strong organizational and multitasking skills
    • Ability to work independently as well as in a team
    • Flexible to work in shifts and weekends

    Roles and Responsibilities

    • Assist customers in booking domestic and international flight tickets
    • Provide information on flight availability, fares, and schedules
    • Handle customer inquiries and resolve any issues related to flight bookings
    • Process ticket reservations and ensure accurate and timely issuance of tickets
    • Coordinate with airlines and travel agents to ensure smooth travel arrangements
    • Keep updated with airline policies, procedures, and industry trends
    • Maintain customer records and ensure data accuracy
    • Handle ticket cancellations and changes as per customer requests
    • Support customers with pre and post-flight assistance