- Works out action plans/tactics to match requirement
- Identifies parameters to track competition
- Builds resources and databases of information on an ongoing basis by networking
- Creates an index and updates it
- Does process mapping for movement of stocks from receiving bay to floor
- Initiates stock-takes as per the agreed and laid down procedure
- Ensures effective displays with the objective of achieving greater number of stock turns
- Plans for perpetual inventory
- Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
- Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances
- Sets up mechanism for recording of verbal complaints / suggestions
- Ensures collation of data on customer complaints / suggestions and circulates it to relevant people
- Ensures in service recovery within agreed time-line (72 hours)
- Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)
- Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
- Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability
- Communicates the above to supervisors
- Creates display plan of merchandise for his sections on the basis of underlying principles
- Communicates the display plan and the underlying principles to the supervisors for the purpose of execution
- Analyzes available data, identifies causes and suggests solutions
- Identifies all reports that need to be generated with frequency, schedules and identifies sources of information
- Ensures compliance
- Identifies most pilfered products and common methods of pilferage
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Financial Controller
4 days ago
Ronil Goa, IndiaSummary · You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Financial controller is responsible to General Manager in managing ...
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Financial Controller
1 week ago
Hyatt Place Goa Candolim Goa, IndiaSummary · - You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · - To manage the department, through planning, organizing, directin ...
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De Mandarin Hotel Goa, IndiaWe are looking for someone who have previous work experience in engineering & maintenance department. · you will be reporting to chief engineer who is the head of Engineering department. · They manage and oversee electricians and electrical technicians to ensure accurate, safe an ...
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Technician
2 days ago
Hyatt Place Goa Candolim Goa, IndiaSummary · - You will be responsible to provide an excellent and consistent level of service to your customers. · - Assists in the smooth and efficient running of the Engineering Department in support of all other operating departments. · **Qualifications**: · - Qualification in E ...
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Sales Executive
3 days ago
Hyatt Place Goa Candolim Goa, IndiaSummary · - You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · - Maximise sales and achieve pre-determined targets, wo ...
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Operations Executive
1 week ago
Women Entrepreneur Network Goa, India**Operations Executive** · *** · Summary · Experience Required: · **3 - 5 Years** · **Location**: · **goa, porvorim** · Category: · **Retail**Assist with day-to-day administrative tasks. · Manage and organize construction documentation and databases.Communicate with project teams ...
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Uniform Attendant
1 week ago
Hyatt Place Goa Candolim Goa, IndiaSummary · - You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · - To ensure the smooth operation of the laundry department in Room ...
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Front Office
3 days ago
The Hosteller Goa, IndiaWe are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel ...
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Front Office
1 week ago
The Hosteller Goa, IndiaWe are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel ...
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Executive Sous Chef
3 days ago
91HR Goa, IndiaThe Executive Sous Chef is a versatile culinary professional responsible for assisting the executive chef in managing and overseeing all aspects of kitchen operations. Key responsibilities include: · **Culinary Expertise**: · Demonstrate exceptional culinary skills and a wide ran ...
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Housekeeping Executive
1 week ago
SIBAYA BEACH RESORT MORJIM GOA Goa, IndiaThe executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. He/she is responsible for the overall cleanliness and aesthetic upkeep of the hotel. His/her duties are: · - Organize, supervise and coordinate the work of housekeeping ...
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Corporate Sales
1 hour ago
Bigbang HR Advisors Goa, IndiaRoles & responsibilities: · 1. Identify accounts with business potential of 50 lakhs to Rs. 3 crores · 2. Generate lead and set up meetings with the identified key departments · 3. Developing and managing a portfolio of Key departments · 4. Identify the decision-making process an ...
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Executive Housekeeper
2 days ago
Marriott International, Inc Goa, India**Job Number** · **Job Category** Housekeeping & Laundry · **Location** Le Méridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · ...
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Housekeeping Executive
2 days ago
Synergy Plus Business Consulting Group Goa, India**Supervision and Leadership**: · - Lead and manage the housekeeping team, providing guidance, training, and support. · - Develop and maintain a positive and productive work environment. · - Conduct regular team meetings to communicate goals, expectations, and updates. · - **Oper ...
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Physical Education Trainer
4 days ago
Shazam Sports Goa, IndiaJob - Physical Education Trainer - MALE/FEMALE · Education - B.PED / M.PED/ Equivalent Sports Certification / Diploma · Type - Full - Time · **Salary**: Upto INR 25000 per month · Experience - 2 to 4 years · Your role will include the following responsibilities among others: · - ...
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Front Office Associate
1 week ago
Soul Vacation Resort & Spa Goa, India**Full Job Description** · - Register guests and assigns rooms. Accommodates special requests whenever possible. · - Assists in pre-registration and blocking of rooms for reservations. · - Thoroughly understand and adheres to proper credit, check · - cashing, and cash handling po ...
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Front Office Associate
3 days ago
ReckRute Goa, India**Key Responsibilities: -** · - Handle the Check-in / Check-out procedures · - Maintain records on the system · - Attend to guests and answer their queries · - Ensure SOP Compliance · - Focus on Daily Work Management · - Generate Reports · - Interact and coordinate with other Dep ...
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Housekeeping Supervisor
1 week ago
Walom Grand Resort Goa, IndiaThe Housekeeping Supervisor is responsible for planning, organizing, and developing the overall operations of the housekeeping department in accordance with national, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintai ...
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Executive Housekeeper
1 week ago
The Tanisi Hotels & Resorts Goa, IndiaResponsible for cleanliness, orderliness and appearance of the entire Hotel. · - Ensure that rooms are made as per company standard. · - Prepare Annual Housekeeping Budget. · - Maintain parstock of guestsupplies, cleaning supplies, linen and uniform. · - Organize inventories with ...
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Front Office Associate
2 days ago
span suites and villas Goa, IndiaRegister guests and assigns rooms. Accommodates special requests whenever possible. · - Assists in pre-registration and blocking of rooms for reservations. · - Thoroughly understand and adheres to proper credit, check · - cashing, and cash handling policies and procedures. · - Un ...
Department Manager - Goa, India - Shoppers Stop
Description
JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.1 year Managerial experience
Salary: Upto p.a
Key Deliverables
Achievement of Budgeted Plan
Competition mapping
Inventory Management
Customer care/customer service
Customer feedback
Manpower availability
Floor presentation
Arrangement of stock in space allocated as per plan
Analysis and reporting
Shrinkage control