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  • Customer Support Executive - Mumbai - ExcelTech Computers Pte Ltd

    ExcelTech Computers Pte Ltd
    ExcelTech Computers Pte Ltd Mumbai

    1 month ago

    Default job background
    Full time
    Description

    Description

    We are looking for a Customer Support Executive who will be responsible for providing excellent customer service and support to our clients. The ideal candidate should have good communication skills, be a problem solver, and be able to work under pressure.

    Responsibilities

    • Responding to customer inquiries via phone.
    • Resolving customer issues in a timely and efficient manner
    • Providing accurate information about products and services
    • Maintaining customer records and updating databases
    • Collaborating with other teams to ensure customer satisfaction
    • Identifying and escalating priority issues to the appropriate team members

    Skills and Qualifications

    • Bachelor's degree in any field
    • 0-3 years of experience in customer support or related field
    • Excellent communication and interpersonal skills
    • Ability to multitask and work under pressure
    • Strong problem-solving skills
    • Familiarity with customer support software and tools
    • Good typing speed and computer literacy
    • Fluency in English and one or more regional languages

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Customer support executive