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- Responding to customer inquiries via phone.
- Resolving customer issues in a timely and efficient manner
- Providing accurate information about products and services
- Maintaining customer records and updating databases
- Collaborating with other teams to ensure customer satisfaction
- Identifying and escalating priority issues to the appropriate team members
- Bachelor's degree in any field
- 0-3 years of experience in customer support or related field
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Strong problem-solving skills
- Familiarity with customer support software and tools
- Good typing speed and computer literacy
- Fluency in English and one or more regional languages
Customer Support Executive - Mumbai - ExcelTech Computers Pte Ltd
1 month ago
Description
Description
We are looking for a Customer Support Executive who will be responsible for providing excellent customer service and support to our clients. The ideal candidate should have good communication skills, be a problem solver, and be able to work under pressure.
Responsibilities
Skills and Qualifications
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