Client Ambassador - Coimbatore
Only for registered members Coimbatore, India
3 weeks ago
* This salary range is an estimation made by beBee
Job summary
We are looking for a senior customer account representative/client ambassador to oversee data entry for production and retailer orders, focusing on allocation and following up with clients third party warehouse to ensure timely freight shipment.
Responsibilities
- Communicate daily with sales, operations and production/logistics departments to efficiently process, allocate and ship customer orders
- Provide assistance with order lifecycle to resolve issues, including order entry, allocation and shipping, tracking and potential errors in delivery and billing
- Supervise data entry personnel to ensure production and sales order entry efficiency and accuracy
- Run and analyze daily and weekly reports and address areas of concern
Qualifications
- 3-5 years of recent customer service management experience
- Understanding of wholesale Import and Warehouse/Distribution
- Strong knowledge of MS Excel for accurate reporting, data manipulation, and inventory level analysis
Job description
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