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Deputy Manager_Network Operations Engineer_Routing, switching and security_Ahmedabad - Ahmedabad, India - Vodafone Intelligent Solutions

Description
_VOIS is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries. We operate from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain, and the UK.
Our team consists of over 29,000 highly skilled individuals who deliver best-in-class services across various departments, including IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, and HR Operations.
_VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
**About _VOIS India:**
We have established global delivery centres in Pune, Bangalore, and Ahmedabad with more than 14,500 employees. Our team supports global markets and group functions of Vodafone, delivering best-in-class customer experience through multi-functional services in areas like Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations, and HR Operations.
Our team consists of over 29,000 highly skilled individuals who deliver best-in-class services across various departments, including IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, and HR Operations.
_VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
**About _VOIS India:**
We have established global delivery centres in Pune, Bangalore, and Ahmedabad with more than 14,500 employees. Our team supports global markets and group functions of Vodafone, delivering best-in-class customer experience through multi-functional services in areas like Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations, and HR Operations.
**Job Role Related Content (Role specific):**
The ideal candidate will have 4-6 years of experience in the network and security domain. Key responsibilities include managing Office IT network/Security day-to-day operation and implementation, maintaining and assessing network infrastructure/processes, and implementing continual service improvement plans to ensure better efficiency and effectiveness.
The successful candidate will also be responsible for performing operational tasks to resolve incidents/requests in a timely manner, executing changes with clear identification of risks and mitigation plans, following shift handover processes, and actively participating in war rooms during P1/P2 cases until resolved.
The ideal candidate will have 4-6 years of experience in the network and security domain. Key responsibilities include managing Office IT network/Security day-to-day operation and implementation, maintaining and assessing network infrastructure/processes, and implementing continual service improvement plans to ensure better efficiency and effectiveness.
The successful candidate will also be responsible for performing operational tasks to resolve incidents/requests in a timely manner, executing changes with clear identification of risks and mitigation plans, following shift handover processes, and actively participating in war rooms during P1/P2 cases until resolved.
**Required Skills and Experience:**
* Hands-on experience in routing protocols (OSPF, BGP), MPLS (VRF Lite), HA
* Familiarity with switching technologies, including Cisco/Nexus - VSS, VPC, GRE tunnel, and Get-VPN, HA
* Proficiency in firewall management (Cisco ASA/firepower/Fortigate) and proxy technology (Fortigate & Forcepoint)
* Experience with Cisco ISE - AAA, Radius, and Dot1X authentication
* Knowledge of F5 load balancer - LTM and GTM
* Familiarity with Cisco Wireless, Cisco DNA/Prime, and Cisco VPN (MFA)
* Understanding of Solarwind monitoring and reports
* ITIL process knowledge, specifically change management, problem management, and incident management
* Hands-on experience in routing protocols (OSPF, BGP), MPLS (VRF Lite), HA
* Familiarity with switching technologies, including Cisco/Nexus - VSS, VPC, GRE tunnel, and Get-VPN, HA
* Proficiency in firewall management (Cisco ASA/firepower/Fortigate) and proxy technology (Fortigate & Forcepoint)
* Experience with Cisco ISE - AAA, Radius, and Dot1X authentication
* Knowledge of F5 load balancer - LTM and GTM
* Familiarity with Cisco Wireless, Cisco DNA/Prime, and Cisco VPN (MFA)
* Understanding of Solarwind monitoring and reports
* ITIL process knowledge, specifically change management, problem management, and incident management
_VOIS is an Equal Opportunity Employer Commitment:
We are proud to be an Equal Employment Opportunity Employer, celebrating differences and welcoming diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society.
We are proud to be an Equal Employment Opportunity Employer, celebrating differences and welcoming diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM, and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023.