Major Incident Manager - Gurgaon

We are in search of a dynamic Incident Manager to join our ranks. The core purpose of this role is to oversee the implementation of changes within our customer infrastructure. · Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration · Act ...

AHEAD is seeking a self-motivated Critical Incident Manager with deep customer service and service delivery skills to join our Managed Services group. · ...

No job summary available. · Skill-Incident Management,ITIL L1 Support, Monitoring Project,Infrastructure Component, Team Handling,Team Lead · ...

Incident Management & Escalation · Open and manage bridge calls, aligning technical teams to troubleshoot and resolve major incidents. · Serve as the first escalation point for incidents from the Service Desk. · Ensure timely updates and action plans are communicated to stakehold ...

Key Responsibilities: · Open and lead bridge calls for critical incidents, aligning and coordinating multiple technical teams for troubleshooting and resolution until closure. · Plan, coordinate, and oversee all activities related to major incidents, including monitoring progress ...

The Manager Incident Response is a senior operational leader responsible for ensuring the reliability stability and operational excellence of Cosms global technology ecosystem. · Act as the primary incident and escalation authority within a follow-the-sun Operations Center model ...

The Manager Incident Response is a senior operational leader responsible for ensuring the reliability stability and operational excellence of Cosms global technology ecosystem.The ideal candidate combines deep operations incident response experience with a passion for process pre ...

· The role is doing end to end Incident Management for Voice issues for Legacy and CCaaS solutions, · is customer focused, and able to manage customer expectations while adhering to the SLA/KPI defined. ...

About Us : · UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determi ...

About Us : · UnitedLex is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determi ...

The Manager, Incident Response is a senior operational leader responsible for ensuring the reliability, stability, and operational excellence of Cosm's global technology ecosystem. · Act as the primary incident and escalation authority within a follow-the-sun Operations Center mo ...

The role is doing end to end Incident Management for Voice issues for Legacy and CCaaS solutions, is customer focused, · and able to manage customer expectations while adhering to the SLA/KPI defined.Excellent communication and interpersonal skills are essential. · Proficient in ...

We at R1 RCM are seeking a highly skilled and collaborative Cybersecurity Incident Management Manager to lead our organizations response to cybersecurity threats and data privacy incidents. · Breach & Regulatory Compliance:Maintain documentation for incident timelines, decisions, ...

We are looking for a skilled professional to lead our Incident Management team ensuring timely resolution of technical issues and minimizing downtime. · ...

This role involves managing IT problem investigations from start to finish by facilitating root cause investigations and implementing corrective measures. It also includes analyzing incident trend data to identify root causes and providing process improvements for minimizing oper ...

We're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together from anywhere in the world and on any device. · ...

We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. · ...

The Incident Manager will lead the end-to-end incident lifecycle to restore IT services quickly and minimize business impact.This is a hands-on leadership position that drives outcomes during high-pressure events and builds long-term resilience. · ...

Teamware Solutions is seeking a proficient Incident Management Specialist to join our IT Operations team. You'll be crucial in minimizing the impact of IT service disruptions, overseeing the entire incident lifecycle from detection and logging to diagnosis, resolution, and closur ...

Incident Management · Manage the incident management lifecycle, from identification to resolution, ensuring adherence to SLAs and minimizing business impact. · Manage major incidents (P1/P2) with urgency, coordinating cross-functional teams to restore services as quickly as possi ...