HR Global Process Owner - Navi Mumbai - Weatherford

    Weatherford
    Weatherford Navi Mumbai

    5 days ago

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    Description

    Job Description

    The HR Shared Services Global Process Owner (GPO) plays a pivotal role in driving global standardization of the Hire to Retire process, enhancing transactional efficiency, organizational capability, process performance, and developing a prioritized roadmap for all global HR processes. This position partners with HRLT to analyze policy, streamline processes, establish key performance indicators, and specialize in driving value through process oversight, improvement, and integration.

    Key Responsibilities:

    • Process Design and Governance
    • Hire to retire process taxonomy and design, including process mapping, monitoring, and improvement; define the L1 – L4 process taxonomy, map processes, identify areas for improvement, implement initiatives, and monitor results with the HRSS CI team.
    • Develop best-in-class, standardized processes that create competitive advantages, including supporting process documents: process maps, workflows, standard operating procedures, reports, and HRSS business case documents.
    • Identify gaps between global and regional processes with a clear plan to close them while allowing for legal and regulatory variances.
    • Build and maintain partnerships with HR and Technology partners, serving as the 'go-to' expert and owner of process - no process change occurs without the GPO's engagement.
    • Provide HR process expertise for shared service migrations, business integrations, including M&A activities.
    • Monitor user compliance, tracking where and how well users follow required processes.
    • Support system implementation/enhancement initiatives impacting HR processes.
    • Establish and sustain process change control for all HR processes. Conduct robust process analysis.
    • Work with shared services teams to benchmark and set operational SLAs and KPIs. Optimize processes.
    • In consultation with HR functions and service delivery teams, create a prioritized, metric-driven pipeline of process-related improvements and opportunities, focusing on leaner processes, reducing costs, increasing efficiency, enhancing the user experience, and driving better business outcomes.
    • Conduct adequate and timely root cause analysis to understand problem drivers and implement necessary corrections and/or changes.
    • Execute process optimization initiatives, including driving process automation and RPA initiatives, working with Technology and CI teams.
    • Build business cases to quantify the cost and value of process opportunities and advocate for funding as necessary.

    Job Requirements:

    A Bachelor's degree in human resources or a business-related field is required. A graduate degree in a related field is desirable. The ideal candidate has minimum 4 plus years' experience in human resources and/or shared services operations, along with thorough understanding and subject matter expertise of HR end-to-end hire to retire and payroll processes and demonstrated expertise with Oracle HCM.

    • Transformation and process design work preferable with Oracle HCM system.
    • Process knowledge, process mapping experience, and subject matter expertise are essential.
    • Program and project management experience are required.
    • Experience using process mapping tools such as Microsoft Visio.
    • Strong data analytics and Excel skills for process analysis are must-haves.
    • Business acumen and appreciating how a single change in a process can have a wide impact, and conversely, how one change in the business can affect a particular process.
    • Ability to think strategically while maintaining a strong sense of service delivery awareness.
    • Strong facilitation and stakeholder management skills.
    • Confident presenter for all audience types.
    • Ability to manage competing initiatives.
    • Effective interpersonal, verbal, and written communication skills.
    • Ability to multi-task, be self-managed, and meet critical deadlines with limited supervision.


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