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- Be responsible for service delivery costs, service level and coordination of resources
- Develop and maintain direct customer and broader service delivery relationships
- Assist in implementing delivery management process improvements
- Target opportunities for growth within the customer environment
- Should have strong organizing and planning skills to oversee and efficiently implement program deliverables
- Strong analytical, problem solving, negotiation and organizational skills with strong priority setting and delegation skills.
- 8 to 12 years of relevant experience
- Bachelor's degree
- Strong proven ability to lead sub-teams
Principal Engineer, Service Delivery - Mumbai, India - Dell
Description
What you'll achieveAs a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers' priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.
You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.You will:
Every Dell Technologies team member brings something unique to the table.
Here's what we are looking for with this role:
Essential Requirements