- Should be customer centric and understand the Service Desk (SD) support function.
- Candidate should be proficient in written and verbal English to provide the required IT services.
- Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
- Ready to work support during weekend also as per monthly roster.
- Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
- Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
- Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.
- Well organized with ability to multi-task and work with minimum supervision with quick learning skills.
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++We are looking for a detail-oriented and service-minded Deal Desk Operations Specialist to join our growing Revenue Operations team. · + · + · Review and approve sales quotes within the CPQ system, · Assist Account Executives (AEs) in structuring complex deals, · Troubleshoot t ...
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Gartner is looking for a well-rounded technical support specialist to join its helpdesk team responsible for building trust as business enabling partners that deliver world-class customer support experience. · ...
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Service Desk Specialist - Chennai - Tata Consultancy Services
Description
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
What we are looking for
Role: Walk-In-Drive (Service Desk_24-Jan-26)
Experience Range: 3 – 6 Years
Location: Chennai
Siruseri, GS 4 2F 200 seater & GS 3 1F Open Cafeteria, 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103
Must Have:
Good to have:
2.Strong interpersonal and negotiation skills. Collaborate with cross-functional teams to identify and resolve technical issues
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