Learning And Development Specialist - Bengaluru, India - First American (India)

Description

Purpose of this Role

Job Title:
Assistant Manager – Learning & Development

• To support the training needs of FAI in realizing a common mission in planning, delivering, and monitoring comprehensive staff training and development plan.
• The Professional Skills Facilitator / Instructor will be responsible for the design and delivery of Professional development courses for all employees at various levels, curate the content from available eLearning Platforms, and develop the content on need basis.

Need Assessment and Alignment

• Conduct Learning Need Assessment for Business units on periodic basis to understand the training requirements in Professional Skills space
• Discuss the professional skills improvements areas across various role with the Business leadership teams to identify the learning opportunities

Content Design

• Design instructionally sound training programs incorporating principles of the ADDIE Model and Gagne's Nine Events.
• Create training content incorporating the Adult Learning Principles, and that appeals to learners with varied Learning Styles
• Formulates learning objectives; plans, designs, and develops methods for the assessment and evaluation of training effectiveness
• Analyze and apply trends and best practices in learning technologies and instructional design
• Develop instruction material for ILT, VILT and Blended Programs and Journeys
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, roleplays, games, etc)
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
• Maintain project documentation and course folders

Learning Program/Training Delivery & Program Management

• Delivery of professional learning courses from org aligned curriculums for all employees
• Collaborates with Professional Development team on design and development of learning programs as needed
• Ensure quality of training delivery. Gathers learner feedback and provides feedback to trainers and facilitators.
• Gathers and reviews feedback and identifies opportunities for expansion and improvement of training quality.
• Curate or Map eLearning courses relevant to the rolebased competencies.
• Actively promote the use of selfpaced learning content from LinkedIn Learning
• Identify suitable learning partners/vendors for program design and delivery as needed. Program Manage external and Internal learning journeys in collaboration with the L&D Ops team.
• Program level reporting in the form of Leaderboards & Learning Effectiveness for program closure.

Communication

• Design, Develop, and Deploy Communications templates on L&D services and offerings through a variety of communication channels including newsletters, emails, presentations etc. to ensure employees are aware of learning and development activities and resources.

Requisite Skills

• Knowledge and experience in conducting Learning needs identification and analysis,
• Conceptualize, Design, develop and deliver soft skills training/facilitation/teaching/presentation skills on topics such as Communication, Leadership, Presentation, cross cultural training in a global Multinational organization.
• Possesses knowledge of training methodologies, Instructional design, Coaching,
• Knowledge of Psychometric assessments/ certifications
• Familiar with use of digital tools for delivery of virtual training.
• MS Office proficiency: Outlook, Word, Excel and PowerPoint

Qualification

• Postgraduate or Degree/Diploma in Human Resources Management, Business Administration or equivalent
• Certification in Instructional Design and Facilitation skills
• At least 5 Years relevant experience

Preferred Competencies:
Communication, Customer Focus, Problem Solving, Team- work and Adaptability, Result oriented, Initiative and Accountability