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    • Senior Delivery Manager - Bengaluru - Equiniti

    Equiniti
    Equiniti Bengaluru

    1 month ago

    Default job background
    Description

    Reimagining Shareholder Management with EQ India

    About EQ India

    As a leading Shareholder Management Fin-tech Company, EQ India specialises in delivering cutting-edge infrastructure, technology and solutions for shareholder administration, pension remediation, and credit technology.

    We are a global in-house centre/captive unit of EQ Group, the largest share registrar in the UK and second-largest in the USA.

    Our Indian team plays a vital role in EQ's success, with 1300 employees operating from capability centres in Bangalore and Chennai, representing about 25% of the company's global workforce. Notably, 40% of our employees are women.

    Our Expertise

    We have over 100 IT products supporting clients across the UK, Europe, and US, while our Global IT Infrastructure base is located in India, providing IT services to the group in the UK, India, US, and Poland.

    Senior Delivery Manager - Workday Job Description

    Role Summary

    The Senior Delivery Manager is responsible for the effective delivery of change programmes and their constituent projects into the organisation.

    This role is accountable for realising the expected benefits arising from projects within a change programme, developing excellent working relationships with key stakeholders, and maximising potential gains.

    Projects span IT, HR, and Finance, ranging from optimising the platform to larger-scale transformations.

    Because of the programme's nature, the job holder will have project and programme manager responsibilities.

    Core Responsibilities

    • Ensure programme delivery meets agreed business objectives, requirements, schedules, costs, benefits, and quality objectives.
    • Accurately capture requirements and develop solutions to support generation of the business case.
    • Establish, control, and monitor project/programme timescales and budgets, obtaining appropriate approvals and authorisations.
    • Provide direction and support for smooth project/programme initiation, enabling budget approval and prioritisation.
    • Plan, communicate, and implement change, ensuring all affected parties understand its nature and implications.
    • Maintain good relationships with business sponsors and provide objective guidance and advice for effective implementation.
    • Develop and maintain key working and influencing relationships with colleagues in own and other business units.
    • Ensure all programme risks are understood and counter measures identified, minimising risk to the organisation.
    • Report programme status and adhere to programme and project management methodologies.

    Specific Responsibilities

    • Develop and manage a detailed delivery plan, including identification of delivery resources required.
    • Agree reporting requirements and use this to monitor and report upon key activities, milestones, and dependencies impacting the plan.
    • Manage key assumptions and dependencies underpinning the plan.
    • Manage delivery risks relating to the plan.
    • Monitor and manage resource plans and costs for projects.
    • Ensure agreed governance for the programme is followed.
    • Prepare a detailed activity schedule for all projects, current and future, within the programme.
    • Oversee Sprints run by the team to ensure the plan is being followed.
    • Produce regular reports for Senior Management.
    • Run regular Global Process Owner meetings to review prioritisation, issue updates, and requirements.

    Skills and Qualifications

    Essential

    • Prince 2 or similarly qualified Project manager with previous experience of successfully managing application development projects through the full project life cycle.
    • Knowledge of Finance and HR high-level business processes with the ability to seep dive into lower-level business processes.
    • Experience of Workday with extensive knowledge of configuration, implementations, and business processes.
    • Experience of established programme management methods.
    • Excellent written and verbal communication skills with the ability to persuade and influence.
    • Excellent stakeholder management skills with the confidence to challenge supportively and effectively where appropriate.
    • Proven ability to manage projects effectively, both strategically and operationally.
    • Demonstrable experience in producing and delivering quality presentations to both internal and external customers.
    • Strong understanding of project governance and controls, including scope & deliverable management.

    Desirable

    • Experience gained within financial services, pension sector, or other heavily regulated environments.
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