We are working with a leadingOutsourcing/BPO consultancy seeking to onboard a Polish Ukrainianor Hebrew speaking Content Moderator and investigator to join theirteams in Lisbon and to support a major technology company thatprovides mobility services vehicle and scooter rentals car sharingand food delivery services.Location: LisbonPortugalEmployment type:FulltimeSchedule: changes weekly 8 hoursshifts with breaks 5 times per week Monday to Sunday24/7Remuneration: BasesalaryDUTIES ANDRESPONSIBILITIES:
Reviewgraphic content that has been received from users to ensure that itcomplies with the community guidelines
Reviewclassify and / or eliminate highly sensitivecontent
Comply with instructions proceduresrelated and complementary to the role
Complywith corporate confidentiality policies and the proper handling ofcustomer information
Perform outbound callsduring the investigation to collect proofs of complains fromdrivers and customers
REQUIREMENTS:
C1C2level of Polish Ukrainian or Hebrew speaking language and B2English both oral and written
The ability tothrive in a dynamic teamfocused and structuredenvironment
An ability to make decision basedon rules and policies
A passion for helpingothers achieve results
A tolerance forsensitive content in pictures
OFFER:
22days of holiday
Temporary contract for 12months permanent after 2 years
Private healthinsurance
Relocation support with flight costsreimbursement and a room
Free Portugueseclasses
Water sport activities soft trekkingand more
A dynamic and creative team withpositive and friendlyatmosphere
investigation,polishspeaking,reviews,decision making,regulatory guidelines,contentmoderation,bpo,content management,socialmedia,polish,base,confidentiality,attention to detail in dataentry,language skills,ukrainian speaking,atmosphere,portugueseclasses,customer,relocation support,c2,hebrew,writtencommunication,english speaking,holiday management,ukrainian,oralcommunication,hebrew speaking,compliance,health insurance,policyadherence,customer service,b2,customersupport,teamwork
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