Service Desk Analyst - pune

This role involves providing technical support to customers via email, chat, phone, web, and in person. It requires diagnosing and resolving hardware and software issues. · ...

The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the ITSC Team by providing technical support over the phone, remotely ...

The Service Desk Analyst will handle IT Service Desk Operations. The role requires at least 8-10 years of experience. Key skills include fluency in English, business communications, good managerial skills and understanding of IT infrastructure. · ...

Primary Purpose of Position: · The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the ITSC Team by providing technical su ...

The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. · Be willing to find answers to all questions addressed to them. · Be ready to research questio ...

The Service Desk Analyst will assist Customers by performing tasks requested through assigned Service Request, · Incident, and Changes with detailed analysis and guiding users through step-by-step solutions. · This position will perform related work as required.Deliver exceptiona ...

+We are seeking experienced IT Service Desk Analysts to provide technical support and troubleshooting for end-users. · +Provide first-level technical support for end-users via phone, chat, email, or walk-ins. · Diagnose, prioritize, and resolve IT incidents related to application ...

Job description · OVERVIEW · Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding use ...

This position supports sales processes by managing complex deals. It includes deal structuring & analysis pricing & quoting cross-functional collaboration enablement operational support. · The ideal candidate will have a strong analytical mindset excellent attention to detail. Th ...

NewRocket is hiring a Deal Desk Analyst to work within the Sales/Presales organization. The position will be responsible for collaborating and coordinating with sales and delivery teams in writing and reviewing SOWs, creating templates and developing compliant responses to Reques ...

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · Position Summary: The Deal Desk Analyst will ...

About Company : · They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their ...

This position will assist Customers by performing tasks requested through assigned Service Request, Incident, and Changes with detailed analysis and guiding users through step-by-step solutions. · ...

NewRocket is hiring a Deal Desk Analyst to work within the Sales/Presales organization. The role involves collaborating and coordinating with sales and delivery teams in writing and reviewing SOWs, creating templates and developing compliant responses to Requests for Proposals. ...

The IT Service Desk Analyst is responsible for providing first call case resolution, · case triage, escalations and high levels of customer service. · ...

+The Support Technician - Internal will model the Netrio mission, vision and values each day, functioning as a guide for daily accountabilities and responsibilities. · +Provide phone support for helpdesk callsEfficiently triage and resolve service requests minimizing errors and r ...

Key duties and responsibilities · Serve as the single point of contact for end User ICT requests and support issues. · Respond to IT requests from all emails, portal, and telephone within the agreed targets. · Log and assign all IT requests and work requests accurately in the Ape ...

The purpose of this role is to provide technical support services to staff enabling them to optimise their productivity. The role is highly customer focused and ensures issues are managed, prioritised and resolved within agreed service levels. · Key responsibilities: · Provides a ...

This is a service desk analyst role that requires at least three years of experience handling service desk services. The candidate should have fluency in English and good managerial skills. · ...

The Service Desk Quality Analyst supports the Service Desk operation by ensuring the accuracy, consistency, and quality of ticket handling and documentation. · ...

Job description · OVERVIEW · The Service Desk Quality Analyst supports the Service Desk operation by ensuring the accuracy, consistency, and quality of ticket handling and documentation. While this role primarily operates behind the scenes, it may occasionally involve handling se ...