Associate Trainee-Sales - India - Malabar Group

    Malabar Group
    Malabar Group India

    1 month ago

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    Full time
    Description
    Job Summary Sales and Customer
    . Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
    . Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer's buying decision.
    . Learn & understand the sales procedures and acquire product knowledge.
    . Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.
    . Observe sales representatives and emulate their sales management processes to meet set targets.
    . To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement.
    . Assist the customer when there is a sales return or repair work.
    . Calculate & prepare the estimate of the products selected upon making the sale.
    . To achieve the category wise sales target for the allocated section and suggest solutions to enhance store's profit.
    . Learn billing procedures.
    . Learn about products and business policies of Malabar Gold and Diamonds.
    . Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.

    Stock
    . Assist in counting and tallying of stock on a daily basis and record the opening stock and closing stock in the section allotted.
    . Transfer the stock to the locker daily and ensure that ornaments are handled with care.

    Work area & Display
    . Support all Visual merchandising activities in the Store with respect to display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same.

    Marketing
    . Learn marketing techniques from sales and marketing staffs.
    . Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.
    . Assist in BTL marketing.

    Functional Responsibilities
    . Ensure on the job training in various sections like packing, purchase, cash, Order Repair, sub brands, diamond, silver, scheme, marketing, customer relation etc.
    . To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
    . Understand the queries and complaints from the customer and escalate to the Superiors.

    Internal process
    . Adhere to the standard operating procedures in the store.

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