- Cleartrip Private Limited is looking for Executive - Customer Care to join our dynamic team and embark on a rewarding career journey
- As an Executive in the Customer Care department, you will be responsible for addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction
- You will serve as a primary point of contact for customers, providing information about products or services, handling concerns, and facilitating solutions to problems
- Your role will involve effective communication with customers via various channels, including phone, email, chat, and in-person interactions
- Additionally, you will collaborate with other departments to ensure timely resolution of customer issues and contribute to maintaining positive customer relationships
- Respond promptly to customer inquiries via phone, email, chat, or in-person interactions
- Provide accurate information about products or services to customers
- Resolve customer complaints efficiently and professionally, aiming to achieve complete customer satisfaction
- Escalate complex issues to the appropriate department or management for resolution
- Maintain detailed records of customer interactions and transactions
- Follow up on customer interactions to ensure their concerns have been addressed and resolved satisfactorily
- Collaborate with other departments, such as Sales or Technical Support, to resolve customer issues effectively
- Stay updated on product knowledge and company policies to provide accurate information to customers
- Identify and report trends in customer inquiries or complaints to management for improvement
- Uphold company values and customer service standards in all interactions with customers
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Executive - Customer Care - Bengaluru / Bangalore - Cleartrip
Description
Key Responsibilities:
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Customer Care Executive
Only for registered members Bengaluru
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customer care
Only for registered members Bengaluru, Karnataka
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Customer Care
Only for registered members Bengaluru, Karnataka
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Customer Care
Only for registered members Bengaluru, Chennai
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Customer Care
Only for registered members Bengaluru, Karnataka
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Customer Care
Only for registered members Bengaluru
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Customer Care
Only for registered members Bengaluru
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Customer Care
Only for registered members Bengaluru
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Customer Care
Only for registered members Bengaluru
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Customer Care
Only for registered members Bengaluru
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Customer Care- Pet Care
Only for registered members Bengaluru, Karnataka
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Manager, Customer Care
Full time confidential- Bengaluru / Bangalore
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Customer Care Associate
Only for registered members Bengaluru, Karnataka
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Customer Care Executive
Only for registered members Bengaluru, Delhi, Mumbai, NCR
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Manager, Customer Care
Full time confidential- Bengaluru / Bangalore
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Customer Care Executive
Only for registered members Bengaluru, Karnataka
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Customer Care Executive
Only for registered members Bengaluru, Karnataka
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Executive - Customer Care
Only for registered members Bengaluru
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Customer Care Executive
Only for registered members Bengaluru, Karnataka
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Customer Care Supervisor
Only for registered members Bengaluru
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Customer Care Specialist
Only for registered members Bengaluru, Karnataka
