Call Quality Analyst - Delhi-NCR

Analyzes quality processes and metrics to ensure alignment with company standards. · ...

Profile- Quality Analyst · Experience- 02 to 07 Years · Salary- Depends on interview (Decent hike on current CTC) · Monitor and audit calls, emails, and chats as per defined quality standards. · Track KPIs such as CSAT, AHT, FCR, and Quality Scores. · ...

Roles and Responsibilities · Conduct call audits to ensure quality standards are met. · Perform call calibration exercises with team members to maintain consistency in evaluation criteria. · Monitor calls for quality assurance purposes, providing feedback to agents on performance ...

We are seeking an experienced Quality Analyst(Playwright)- Lead who is not just a tech expert but also passionate about building world-class products and ensuring software quality. · In this role, you will be responsible for defining and driving the overall quality assurance visi ...

Role & responsibilitiesJob Title: Hair Dye Production Supervisor (with QC) · Responsibilities: · Supervise daily hair dye production, ensuring quality, efficiency, and safety standards. · Oversee QC activities, including in-process checks and finished product testing. · Troublesh ...

We are looking for a detail-oriented and motivated Manual Tester with 0-2 years of experience to join our quality assurance (QA) team. · ...

Role & Responsibilities: · Own a Quality Focus Area and all the features and needs in it · Establish and evolve formal Quality processes, ensuring that the team is using industry accepted best practices · Engage in discussions with cross-functional teams in coming up with better ...

Star Health is hiring for Quality Analyst for its Delhi Branch ( Mohan Co-operative) · Salary :- Upto 5.40 LPA · Shift :- Day Shift (5.5 Days working) · Location :-*Star Health Office* B-1/G6, Mohan Cooperative near Mohan Estate metro station · Requirements :- · Should have atlea ...

The Sales Quality Analyst will monitor sales calls to ensure adherence to company processes. · ...

Evaluate a new personalization feature for Gemini and assess how well the model uses information from your past conversations to make responses more relevant. · ...

Evaluate a new personalization feature for Gemini, assessing how well the model uses information from past conversations and data to make responses more relevant and helpful. · ...

* Should Identify defects, prioritize and track issues, and report test results to the development team. · * Aware about Manual, QA, Functionality, API and Performance Testing. · * Experience in Test case creation, Functional Testing, System testing. · Required Candidate profil ...

+Mobifly is a trusted Information Technology company that was incorporated in the year 2013. Our major services include ERP/CRM development, Mobile application development, and System Integration. · +Lead the QA team in planning, designing, and executing comprehensive testing str ...

· ABOUT TIDE · At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. · ...

The job is for a Senior Software Quality Analyst. The candidate should have experience in QA Automation and Manual testing, be hands-on with Playwright, design and maintain automation scripts, execute test cases and report defects. · Experience in QA Automation and Manual testing ...

Greetings From Ishmeet Consultant · Hiring for Quality Analyst Profile · Salary Upto 8lpa · Noida Location · Call Simran at for more information. · Note :- Looking for International Voice Exp. · ...

We are hiring for DGM Investor Relations role for one of our reputed clients in Chemical and Fertiliser industry. · leading end-to-end investor communications, · financial disclosures, · and market engagement, · ...

We are seeking an experienced SAP Testing Lead with expertise in SAP MM (Material Management) and SAP Retail. The ideal candidate will have a strong background in SAP testing and an in-depth understanding of SDLC and testing life cycles. This role requires strong coordination ski ...

Analyze Market Trends and Drive Investment Decisions as an Equity Analyst. · ...

We are seeking an experienced Quality Analyst Lead who is not just a tech expert but also passionate about building world-class products and ensuring software quality. · Defining and driving the overall quality assurance vision. · Ensuring best-in-class testing practices. · ...