Customer Success Technical Support - pune
1 month ago

Job summary
This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up.The ideal candidate will be experienced in resolving customer queries, recommending solutions and guiding product users through features and functionalities.
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat,
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users),
Job description
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