Assistant Manager-Operations - Mumbai, Maharashtra
1 month ago

Job summary
We are seeking an experienced Operations Manager/ Incident Manager to oversee end-to-end operations related to Incident, Change and Problem Management across NOC/SOC environments. The ideal candidate will have strong leadership and decision-making ability during high-severity incidents.Responsibilities
- Oversee end-to-end operations related to Incident, Change and Problem Management across NOC/SOC environments.
- Manage and govern SLAs ensuring adherence to response and resolution timelines for all incidents and service requests.
Job description
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