- Candidate should be comfortable to work in 24/7 environment.
- Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required.
- Microsoft Certified Desktop Technician preferred.
- Extensive knowledge of troubleshooting Windows 10 and Mac operating systems Desktop Support Engineering.
- Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
- Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
- Should be skilled in virus/malware removal and troubleshooting customized applications.
- Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
- Knowledge of mobile device
- Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar.
- Neutral accent, suitable speech rate, appealing voice, and confident tone.
- Ability to talk naturally with no need for filler.
- Call management and effective email communication skills.
IT Engineer - Mumbai, India - NCR Corporation
Description
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
ESSENTIAL SKILLS:
TECHNICAL SKILLS:
COMMUNICATION SKILLS:
Offers of employment are conditional upon passage of screening criteria applicable to the job