Customer Service Representatives - india, India - Stang Decision Systems

Stang Decision Systems india, India

1 week ago

Description

The Gateway Institute's mission is to assist each client in obtaining a life free from OCD and other anxiety disorders. Our compassionate, responsive and caring team provides expertise and support that will lead you towards the path of freedom and optimal health.

The Role

The Gateway Institute is seeking passionate Virtual Customer Service Representatives to join their team remotely. As a Virtual Customer Service Representative, you will be the initial point of contact for our clients, ensuring their satisfaction by providing outstanding service and support.

YOU NEED TO VISIT TO APPY.

Starting wage at $6.00 USD/ $498.99 INR per hour

RESPONSIBILITIES

Answer phone calls and respond to customer inquiries.
Schedule, edit, and cancel appointments as requested by the customer.
Escalate customer requests as needed.
Educate clients on services to enhance their overall experience.
Contribute to the continuous improvement of our services based on client input.

YOU NEED TO VISIT TO APPY.

Ideal Profile

The ability to fluently understand, speak, read, and write in English is required .
Experience in client services, customer support, or a related role preferred .
Excellent communication and interpersonal skills.
Must have a confidential, private location to work remotely with reliable internet access.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Must be able to work with sensitive information and maintain a high level of confidentiality.

YOU NEED TO VISIT TO APPY.

What's on Offer?

Opportunity within a company with a solid track record of performance
Flexible working options
Opportunity to make a positive impact

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