Core Agent - Bengaluru / Bangalore - Four Seasons

    Four Seasons
    Four Seasons Bengaluru / Bangalore

    18 hours ago

    Full time
    Description

    What you will do

    • The Core Agent is responsible for providing general information about the hotel and assisting callers.
    • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
    • Processes reservations from the sales office, other hotel departments, and travel agents.
    • Knows the type of rooms available as well as their location and layout.
    • Creates and maintains reservation records by date of arrival and alphabetical listing.
    • Communicates reservation information to the front desk.
    • Open and close the availability as and when required of hotel in all channels and website.
    • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

    What you bring

    • At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset
    • Bachelor s Degree in Hospitality Management or Equivalent is considered an asset
    • Strong communication and customer service skills

    What we offer:

    • Competitive Salary, wages, and a comprehensive benefits package
    • Excellent Training and Development opportunities
    • Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
    • Comprehensive Insurance coverage for Hospitalization and Personal Accident
    • Complimentary Employee Meals

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