- Defines, guides, and supports the execution of your technical governance processes
- Help in developing standards and practices for maintaining the ServiceNow architecture model.
- Assists in developing standards and practices for maintaining the health of the ServiceNow platform.
- Supports design and implementation of a platform operating model to achieve your desired outcomes and foster enduser adoption.
- Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices.
- Guides ServiceNow Platform design, including considerations for integration and performance.
- Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices.
- Offers guidance on prototyping and accelerating time from design to deployment.
- Provides technical guidance in platform development and platformwide solutions.
- Advises on configuration and coding standards.
- Supports remediation of configurations not aligned to ServiceNow best practices.
- Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan
- ServiceNow HR, CSM and ITIL Foundation certification
- Establish an enterprisewide technical architecture and implementation strategy setting the foundation for enduring success.
- Drives standardization and best practice platform management, enabling you to focus on value delivery.
- Institute technical governance to optimize platform performance and minimize longterm technical risk.
- Enable rapid upgrades to new features and innovation that drive new value.
- Build a platform team focused on delivering value and innovation.
ServiceNow Architect - vadodara, India - Tekfortune IT India Pvt Ltd
Description
Title/Role:Servicenow Architect
Experience: 10+ Years
Work Location:
Remote / InfoBeans Locations
Notice period: 15-30 days
Key Skills:
ITSM SP, GRC SecOps, HRSD, CSM
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills Skills - Customer Service Management module exp (Mandatory)
ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
Nice to have any one of below:
ITOM - CMDB, Discovery, Service Mapping
ITBM - Project Portfolio Management, Release Management, Agile
HRSD (HR Service Delivery) and Finance
GRC - Governance, Risk and Compliance
What will your role look like:
Why you will love this role:
Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded.
We would like you to bring along: