Assistant Manager - Bengaluru, India - Oracle

Description

Position: _Assistant_ _Manager *

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*About Line of Business: GFIC *Global Finance Information Center is the Line of Business which is the Captive division of Oracle which takes care of the Entire Order to Cash function for Oracle Hardware and Software products. There are many processes with GFIC – OA (Order Administration), PA (Project Accounting), AR (Accounts Receivables), AP (Accounts Payable), CDM (Customer Data Management), Stock, Collections and many other Sub processes

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*Understanding on Order to Cash *

1)Contract Management – This Team helps in Signing up Legal Agreements with the Customer post the customer agreeing to Buy product from Oracle

2)Customer Agreements – This team helps in Creating Customer details and records and Reporting / Non Revenue Orders

3)OA (Order Administration) – This Books the Order of the Customer

4)AR – This Team raises the Invoices and send them to the customer

5)Collections – This Team follows-up on the invoices and get the payment from the customer

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*About Process – Project Accounting *

Project Accounting Team takes care of Order to cash Function right from the Time a Customer wants to avail a Consulting service from Oracle, monitors the complete Accounting Transactions in Projects and accounts for Revenue till the time the Project is completed

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*_Assistant Manager (M1 Position) (10 – 14 yrs of Experience with least 2 – 5 yrs of Supervisory / Management Experience)_*

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*Process Management:

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1)Must have Order to Cash Experience or Order management experience with strong Accounting background

2)Must have Strong Accounting Skills and Must be aware of Basics in accounting

3)Must be aware of End to End process in Current Organization / Process

4)Must know about Upstream and Downstream process and how its inter-related

5)Should have handled Special Projects

6)Identify and implement continuous process improvements and other relevant functions

7)Should have exposure to Quality Tools

8)To manage day to day execution, including workload management, prioritization and utilization

*People Management:

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1)Must have managed Senior Analyst and Analyst Level

2)Capacity Planning and Engagement

3)Differentiate between goals Senior Analyst and Analyst Level

4)Must have handled Performance Appraisal and Should know clearly on competencies on which their reportees are evaluated

5)Should have exposure to Solution designing for challenges in People management

6)Identify Training needs, Recruitment and Retention measures

7)Anticipates and prepares for change management Provides effective leadership to the operation team, ensuring team members are motivated.

*Customer Engagement:*

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1)Negotiating and Setting up Customer SLAs

2)Solution Design to resolve customer issues

3)Build Strong Customer Relationship

*Mandatory:*

1)Open to 3 Shifts (APAC – Morning, EMEA – Noon and US – 6 pm to 3 am shifts)

2)Strategic and Not General in answers, process

3)Open to Oracle Compensation Standards (Not Very High expectations)

4)Documentation for Education and all employers worker