Hiring For BPO Quality Analyst - Mohali

+We are looking for a detail-oriented and analytical Quality Analyst to monitor evaluate and improve quality services provided by sales operations customer support teams. · + · ++Monitor and evaluate sales calls chats emails customer interactions · , Audit itineraries quotations ...

Conduct call audits to identify areas of improvement in customer service quality.Provide feedback to agents on their performance highlighting strengths and weaknesses. · ...

We are looking for a detail oriented and analytical Quality Analyst to monitor and evaluate customer interactions, ensure service quality standards and improve overall team performance. · ...

We are seeking a detail-oriented Quality Analyst with a minimum of 6 months of relevant experience to monitor evaluate and improve the quality of processes products or services. · Key Responsibilities: · Monitor and evaluate processes outputs or interactions to ensure adherence t ...

Quality Analyst required to manage conflicts and work independently in a fast-paced agency environment. · ...

We are hiring for a Quality Assurance (QA) Engineer/Analyst position with 1-2 years of experience. · ...

We are looking for a QA Tester to assess software quality through manual and automated testing. · Review and analyze system specificationsCollaborate with QA Engineers to develop effective strategies and test plansEvaluate product code according to specifications/li>Create logs t ...

We are looking for a detail-oriented Quality Analyst (QA) to monitor and evaluate the quality of calls and emails.The ideal candidate should have prior experience in call and email auditing and a strong understanding of quality standards and compliance. · ...

We are seeking a Quality Analyst with in-depth experience in testing software products—both web and mobile applications. · Analyze product requirements and define detailed test strategies plans and cases · Execute manual testing across web and mobile applications Android/iOS · D ...

We are seeking a detail-oriented Quality Analyst / Senior Quality Analyst for our Accounts Receivable Calling team. The ideal candidate will have 1-6 years of experience in quality assurance and will be responsible for ensuring that our calling processes meet the highest standard ...

Vineforce IT Services is looking for a proficient Quality Analyst who can meet our client requirements. · ...

1-3 Years · Qualification and skills · Bachelors or Masters degree in Computer Science or a related field. · Experience in testing web applications and mobile applications. · Ability to write test plans and test cases and execute them efficiently. · Ability to collaborate with cr ...

This role involves working as Quality Analyst in Mohali location on night shifts. · Minimum 2 years of experience as Quality Analyst/Quality Auditor/Call Auditor. · Ability to manage conflicts. · Familiarity with BPI tools and MS Excel required. · ...

Cuilsoft Private Limited is looking for a skilled and detail-oriented Quality Analyst (QA) to ensure the quality, reliability, and performance of our mobile applications and websites. · ...

We are looking for a proactive Quality Analyst to join our team. · The ideal candidate will be responsible for ensuring the quality and usability of our mobile and web applications. You will work closely with developers designers and project managers to identify and resolve issue ...

Job Responsibilities · Skill Required · Create detailed, comprehensive and well-structured test plans and test cases · Estimate, prioritize, plan and coordinate testing activities · Design, develop and execute automation scripts using open source tools · Identify, record, documen ...

Codknox is hiring a Quality Analyst for an internship of 6 months. The candidate must have taken a QA Basic course and have good communication skills. · ...

We are looking for a detail-oriented QA Manual Tester with strong hands-on testing experience to join our fast-growing team. · Understand business and functional requirements · Design create and execute test cases test plans & test scenarios · ...

Codknox is Hiring for QA -ManualTester with experience of 0-1 year and skills in Manual Tester Web and Mobile app testing Tools Jira TrelloAPI Testing Agile Methodology Good Communication Skills. · ...

Quality Assurance Engineers are responsible for assessing quality of specifications to ensure timely feedback. · ...

The Quality Analyst will · Listen and review recorded Sales and SOC calls · Evaluate calls based on quality standards and company guidelines · Ensure sales agents follow pitch, objection handling, and closing techniques · ...