Customer Support Executive - Kolkata, India - Onex Solutions Pvt. Ltd

Description

Job Description -

We are looking for a qualified Customer Support Executive to manage the

customer service and after-sales support.

Customer Support Executive Responsibilities:

Giving Support to Clients .

Resolving clients issues .

Giving Product Demos to Clients via online & face to face .

Providing the new employees with product training sessions for enhancing their skills.

Scheduling campaigns .

Knowledge of CRM systems.

Updating backend & support related sheets .

Preparing Product Manuals .

Skills Required -

• Exceptional verbal and written communication skills .
• Good problem-solving abilities.
• A customer-oriented individual.
• Ability to meet deadlines and prioritize tasks.
• Excellent phone etiquette and active listening abilities.