Sr Technical Program Manager Alexa Customer Journeys - Hyderabad

Blackbaud is hiring a Customer Journey Architect to join our Customer Success team. · Designing and implementing strategies to ensure customer satisfaction and loyalty. · ...

The Senior Customer Journey Manager plays a crucial role in product development; working with the Product Owner and the broader product team to understand, measure and orchestrate customer journeys with a focus on technology and integrating across functions. · The CJM is responsi ...

We are looking for an experienced Technical Program Manager who can collaborate effectively with a technical team and be responsible for key aspects of the software customer experience. · Lead multiple, complex cross-functional initiatives simultaneously from initiation through d ...

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? · ...

We are looking for an experienced Adobe Journey Optimizer AJO Developer who will be responsible for designing developing and maintaining customer journeys using Adobe Experience Platform AEP and AJO. · Design and implement customer journeys using Adobe Journey Optimizer. · Build ...

MS Dynamics 365 Customer Insights Engineer needed with 9+ years experience in D365 CI Data & Journeys implementation. · ...

Join our dynamic team to redefine service design, fostering innovative and inclusive customer experiences. · ...

We are hiring an Adobe Martech Architect to lead the design of real-time customer data and activation platforms using Adobe Experience Platform Real-Time CDP and Journey Optimizer. · Design end-to-end architecture for Adobe Experience Platform · Define data ingestion from CRM com ...

Job summary · As Digital Solutions Architect we are seeking someone with proven technical leadership in architectural design data solutions and the implementation of highly scalable distributed applications. · Bachelor s Degree Master s Degree a plus in the field of technology or ...

Key responsibilities: · Experience in managing large programs of 250+ FTEs · Own and manage various offshore Customer Journeys & new Transitions · As part of the team, the individual will manage end to end journey for offshore team · The Lead will own the day to day operations fo ...

Overview: · We are seeking a skilled Salesforce Marketing Cloud (SFMC) & Data Cloud Specialist to drive multi-channel customer engagement, lifecycle automation, and data-driven personalization across our FinTech products. · This role requires hands-on expertise in SFMC Journeys, ...

We are looking for a Customer Retention & Loyalty Manager to own and strengthen the post-acquisition journey of our clients across clinics, CRM touchpoints, loyalty programs. · ...

Manager – Customer Retention & Loyalty (CRM & Lifecycle) · Hyderabad | Full-time · About the Role · We are looking for a Customer Retention & Loyalty Manager to own and strengthen the post-acquisition journey of our clients across clinics, CRM touchpoints, loyalty programs, refer ...

Conduct business analysis to understand customer needs processes and pain points Map end-to-end customer journeys user flows and personas to identify experience gaps Translate business requirements into CX/UX functional specifications and solution designs Facilitate workshops for ...

Design, develop and optimize marketing automation solutions using Salesforce Marketing Cloud. · ...

The Product Owner is responsible for overseeing the release of incremental value within an overall product, ensuring the team focuses on the right priorities. · ...

Join our dynamic team to redefine service design, fostering innovative and inclusive customer experiences. · ...

We are seeking a hands-on and experienced MS D365 Technical Lead with deep expertise in CRM, marketing automation, and data migration. · Lead the end-to-end migration of ~300,000 shopper records from Salesforce Marketing Cloud into Dynamics 365 Customer Insights Journeys. · ...

This is a full-time on-site role located in Hyderabad. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with customers. · Strong interpersonal communication customer relationship management skills · Experience in sales customer ...

We're looking for a Senior Product Manager to own end-to-end product experiences across e-pharmacy and wellness journeys. · ...