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  • Sr. Manager- Technical Training - Pune - Mahindra & Mahindra Limited

    Mahindra & Mahindra Limited
    Mahindra & Mahindra Limited Pune

    1 month ago

    Full time
    Description

    Responsibilities & Key Deliverables



    Annual Training planning, and preparation of Training calendar.
    Preparing and updating training centre team on newly launched and existing products.
    Looking after maintenance of training centre, its aggregates and housekeeping as well as live tractors, implements and training facility.

    Development of working cut models of training aggregates, toy models and live cut models of tractor child parts for easy understand ing of its construction and working.

    Designing and development of tractor aggregates mounting trolleys for ease of training and hand ling.
    Development of Training Portal for CCMs use for data capturing and updation.
    Imparting Area Office and Out Station trainings on need base.
    Evaluating internal Customer Care team, training and enhancing their technical skills.
    Co-ordination, development and dispatch of Service Bulletins to PAN India dealers.

    Coordination and planning with various departments and HR for imparting orientation training to new joinees in other departments of Swaraj Division.

    Responsible for keeping abreast with the ground level ways of working and accordingly improvising the Training content and methodology for imparting effective training.

    Managing Swaraj Satkar programme @ Mohali planning, coordination with AO and its execution.
    Planning and execution of Co-Tech programmeTraining, evaluation and recognition.
    Development of Special tools for newly launched products.
    Support in development of tractor publications Operator Manual and its translation in 8 languages.
    Development of Workshop Service Manual of newly launched tractors.
    Development of training material Audio visuals, LED models, animated videos, Service Training Notes, Technical Data book etc.
    Enhancing training facility for imparting training on new product aggregates, special Tools etc

    Preferred Industries



    Media/Evnt Mgmt/PR
    Research & Development
    Facility Management
    Maintanence
    Administrative
    Science & Technology
    Administrative and S
    Teaching / Training

    Education Qualification



    Bachelors of Technology; Bachelor of Engineering; Bachelors of Technology in Mechanical; Bachelor of Engineering in Production; Bachelors of Technology in Automobile; Bachelor of Engineering in Mechanical; Bachelors of Technology in Production; Bachelor of Engineering in Automobile

    General Experience



    3-7 Years of relevant experience as Product Trainer in Tractor Industry(2 Years of front end experience as CCM is Preferred)

    Critical Experience



    Minimum 3 years of relevant experience as Product Trainer in Tractor field.
    Thorough technical knowledge of working of Tractors/ Implements.
    Clear understanding of the prevailing Farm Practices

    System Generated Core Skills



    Innovation - Product
    Customer Experience
    Customer Relationship Management (CRM)
    Product Innovation
    Product Knowledge & Application
    Project Planning & Execution
    Tool Development
    Maintenance Management
    Product Knowledge - Aggregates
    Housekeeping
    Content Development
    Stock Management
    Training Delivery
    Team Management
    Training Needs Analysis (TNA)
    Dealer Management
    Dispatching
    Training & Development
    Training Design
    Program Management
    User Manual Development
    Facility Management
    Process Knowledge - Manufacturing
    Technical Knowledge
    Product Knowledge - Farming Applications
    Consumer Insighting
    Trend Analysis

    System Generated Secondary Skills


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