CSD - Senior Services Architect- Cloud infrastructure architect- Presales Experience - Mumbai, India - NTT DATA

Description

Title: CSD - Senior Services Architect- Cloud infrastructure architect- Presales Experience

Location: Mumbai/ Bangalore/ Chennai/ Gurgaon/ Pune

Work format: Full time work from Office role

Key Roles and Responsibilities:

• Leverage deep subject matter expertise in the overall solution design by working with cross functional technical teams
• Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organization
• Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process
• Define a Managed Services solution that meets the agreed requirements
• Contribute to sales process improvement, including developing knowledge bases, sharing practices with other services architects
• Maintain relevant cloud and technology certifications
• Design complex managed service solutions to meet client requirements by integrating technology and service design across the cloud infrastructure technology domain
• Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
• Design the Managed Service offering, interfacing with the platform delivery team.
• Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Accountable for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Infrastructure).
• Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current cloud infrastructure architecture, platforms, and operating models
• Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Coach, mentor and act as advisor in service design situations
• Assist the sales teams to have a commercial model discussion with the client
• Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
• Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

Knowledge, Skills and Attributes:

• Comprehensive understanding of cloud technologies, networking, security, and system administration
• Demonstrate solid knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations
• Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills
• Good communication and presentation skills
• Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in
• Comprehensive level understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies
• Solid working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
• Comfortable working with costing models in partnership with sales and finance stakeholders
• Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Cloud Infrastructure, etc
• Analytical skills and ability to discover and analyze all input and data

Academic Qualifications and Certifications:

• Desired certifications (any one or more): Azure: AZ900 – Azure Fundamentals , AWS: AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure
• ITIL: Version 3 or Later
• Tertiary level - bachelor's or post graduate degree with experience in a consulting capacity
• Scaled Agile certification or equivalent

Required Experience:

• Advanced prior experience in managed service provider, or cloud services provider
• Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts
• Proof of structuring medium/large, multi-year profitable contracts
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
• Advanced experience working in an environment with global delivery and in multiple geographies and industries