Marketing Officer - Madurai - StoreKing

    StoreKing
    StoreKing Madurai

    6 days ago

    Full time ₹400,000 - ₹900,000 (INR) per year *
    Description
    • Assist customers in downloading and registering on the app.
    • Ensure customers understand the app's features and functionality.
    • Motivate and guide customers to place orders daily through the app.
    • Build and maintain strong relationships with customers to ensure retention and loyalty.
    • Address customer queries and provide on-the-spot solutions to enhance their experience.
    • Collect feedback from customers to identify areas for improvement in the app and marketing approach.
    • Achieve daily, weekly, and monthly targets for customer acquisitions and order placements.
    • Collaborate with the marketing and operations team to plan field campaigns and promotional activities.
    • Maintain detailed records of customer interactions and order data for reporting purposes.

    Skills & Qualifications

    • Bachelor's degree in Marketing, Business Administration, or a related field.
    • 1-3 years of experience in field marketing, direct sales, or similar roles.
    • Excellent verbal communication skills in Kannada and English to connect with diverse customers effectively.
    • Ability to build rapport with customers and maintain long-term relationships.
    • Strong ability to convince and motivate customers to use the app regularly.
    • Capability to address customer queries and provide quick, effective solutions.
    • Proven ability to meet daily, weekly, and monthly targets for customer acquisition and order placements.
    • Highly self-driven and capable of working independently in the field.
    • Basic knowledge of smartphone apps and their functionalities to guide customers effectively.
    • Familiarity with the local market and demographics to target potential users efficiently.
    * This salary range is an estimation made by beBee
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