Reservations Executive - Mumbai, India - Zuper Hotels & Resorts

Description

Company Description

Zuper Hotels & Resorts is a revenue generation, sales, and marketing management services company specializing in luxury hotels and resorts. We are dedicated to providing exceptional experiences for our guests in Mumbai and beyond. Connect with us at

Role Description

This is a full-time on-site role for a Reservations Executive. As a Reservations Executive, you will be responsible for handling day-to-day reservations, ensuring excellent customer service, managing customer satisfaction, and maximizing sales opportunities. Your role will involve working closely with team members and interacting with customers to provide seamless reservation experiences.

Qualifications

• Excellent communication and customer service skills
• Experience in reservations and sales
• Demonstrated ability to prioritize tasks and manage multiple reservations
• Strong problem-solving and conflict resolution skills
• Customer-oriented mindset with a focus on delivering exceptional guest experiences
• Proficiency in relevant software and reservation systems
• Attention to detail and organizational skills
• Prior experience in the hospitality industry is a plus