- Provide leadership and direction for a global technology team that operates across many Thomson Reuters applications.
- Deliver reliable 24x7 infrastructure and application operations according to business expectations across the application portfolio.
- Responsible for SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, by ensuring reliability and availability.
- Responsible to engage and coordinate different partners and teams to implement IT standards (operational, compliance, etc.) for SAP systems.
- Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards.
- Internal cross functional collaboration for SAP transformation, through continuous process improvement and advisory on high value propositions considering best practices.
- Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules/technical accordingly.
- Partner with application development teams to deliver operational readiness for new applications and features.
- 10+ yrs of experience in SAP SD, Incident management
- Provide leadership and direction for a global technology team that operates across many Thomson Reuters applications.
- Deliver reliable 24x7 infrastructure and application operations according to business expectations across the application portfolio.
- Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management.
- Deliver SAP WRP and S4 service lifecycle management focusing in day-to-day operation and service improvement, by ensuring reliability and availability.
- Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards.
- Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules/technical accordingly.
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Job Title: Product Manager Break-Fix, AMC & Managed Services · Location: Bangalore and/or Mumbai · Experience: 15+ Years · Key Responsibilities: · Business Development & Revenue Growth · Drive end-to-end sales for Break-Fix, AMC, FMS, and Managed Services across enterprise and mi ...
Bengaluru ₹800,000 - ₹2,200,000 (INR) per year1 day ago
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The Managed Services Manager (MSM) is a key role that partners with the customer to utilize industry best practices (ITIL/ITSM). The MSM acts as the customer's single IT management focal for all service-related issues and technical escalations. · ...
Bengaluru, Karnataka, India1 week ago
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This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...
Bengaluru, Karnataka1 month ago
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The Managed Services Manager role involves partnering with customers to utilize industry best practices, managing customer relationships, and delivering service solutions. The ideal candidate should have project management skills, customer handling skills, fair knowledge of techn ...
Bengaluru ₹800,000 - ₹2,200,000 (INR) per year Full time3 days ago
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Bengaluru Full time2 weeks ago
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Publicis Sapient is looking for a Senior Service Manager to join the Global IT Operation team. · As the leader in production operation teams, you will build, drive and lead delivery teams for Publicis Sapient s IT Operation Services offered to various clients. · The ideal candida ...
Bangalore3 weeks ago
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JOB ROLE: Handling service department- Installations, Servicing, Trouble shooting, Service scheduling/mapping, AMC, Spares management, CSI.. for the region. · ...
Bengaluru, Chennai, Hyderabad ₹800,000 - ₹1,800,000 (INR) per year2 days ago
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We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, implementations and maintenance ,amc revenue ,reports, project management etc. · The service manager maintains a strong working knowledge of all industr ...
Bengaluru2 weeks ago
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The Service Manager would be responsible for service delivery and customer satisfaction for retail and project management cost control revenue generation and working capital management system development training implementation compliance coordination among the team. · Managing p ...
Bengaluru, Karnataka1 month ago
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The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...
Bengaluru3 weeks ago
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We are seeking a proactive and technically sound JIRA Service Management Developer / Administrator with strong expertise in JIRA Project Management. · This hybrid role requires deep hands-on experience in configuring and customizing JIRA Service Management. · You'll be responsib ...
Bengaluru1 month ago
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We are looking for a Relationship Manager to take care of our existing clients - parents of K-10 students. · Key Responsibilities:Meet parents regularly to build strong relationships and trust. · Ensure monthly renewals by solving concerns and explaining the value of our services ...
Bengaluru, Karnataka1 week ago
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We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. · Maintains overall responsibility for customer satisfaction through the delivery of managed IT services · Participates with the Senior IT Executive and other I ...
Bengaluru, Karnataka3 weeks ago
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Department: Service & Operations · Location: Bangalore, Karnataka · Reporting To: Head – Operations / Business Head · Travel Requirement: Extensive travel (local + outstation) – mandatory · Offered CTC - ₹5 - ₹5.5L per annum · Role Purpose · The Service Head / Operations Manager ...
Bengaluru, Karnataka ₹800,000 - ₹1,800,000 (INR) per year1 day ago
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+We are seeking a strategic and experienced ITSM manager for our IT Service Management function.Develop and execute strategies, policies, and procedures aligned with industry best practices (e.g., ITIL framework) to optimize IT service delivery, · Lead and manage a team of profes ...
Bengaluru1 month ago
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Their primary focus will be to ensure that their team delivers exceptional service, fulfilling the needs and expectations of affluent clients. They will guide their team in offering personalized banking solutions, ensuring client satisfaction, and achieving KPI metrics. Their rol ...
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We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks and processes to ensure efficient and effective delivery of IT services across the organization. · De ...
Bengaluru1 month ago
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Department: Service & Operations · Location: Bangalore, Karnataka · Reporting To: Head – Operations / Business Head · Travel Requirement: Extensive travel (local + outstation) – mandatory · Offered CTC - ₹5 - ₹5.5L per annum · Role Purpose · The Service Head / Operations Manager ...
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We are looking for a passionate and experienced Help Desk Manager to join our global IT Service team · Manage 10–12 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions during the day, including remote management in Singapore. · ...
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Bengaluru1 month ago
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Join the award-winning Dayforce HCM team. Work with the latest technologies on a world-leading development team transforming human capital management with a single, end-to-end, SaaS application. · Lead end-to-end Dayforce implementation and configuration projects. · Partner with ...
Bengaluru, Karnataka, India1 week ago
Manager SAP Sales- Service Management - Bengaluru / Bangalore - confidential
Description
About the role:
About you:
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Managed Services Manager
Only for registered members Bengaluru
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Managed Services Manager
Only for registered members Bengaluru, Karnataka, India
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Managed Services Manager
Only for registered members Bengaluru, Karnataka
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Managed Services Manager
Full time Only for registered members Bengaluru
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Manager, Managed Services
Full time Only for registered members Bengaluru
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Service Manager
Only for registered members Bangalore
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Service Manager
Only for registered members Bengaluru, Chennai, Hyderabad
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Service Manager
Only for registered members Bengaluru
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Service Manager
Only for registered members Bengaluru, Karnataka
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IT Service Manager
Only for registered members Bengaluru
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Service Manager
Only for registered members Bengaluru
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Service Manager
Only for registered members Bengaluru, Karnataka
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Service Manager
Only for registered members Bengaluru, Karnataka
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Service Manager
Only for registered members Bengaluru, Karnataka
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IT Service Management
Only for registered members Bengaluru
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Service Manager
Full time confidential- Bengaluru / Bangalore
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IT Service Management
Only for registered members Bengaluru
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Service Manager
Ultrafresh Modular Solutions- Bengaluru
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IT Service Manager
Only for registered members Bengaluru
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Service Manager
Only for registered members Bengaluru
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Manager Services
Only for registered members Bengaluru, Karnataka, India